Spa Receptionist

Job Description

Location: Ancaster, ON (In-person role)

Clinic: Rejuvenate Cosmetic Clinic & Spa

We are seeking a dynamic and experienced part-time front desk receptionist to join our busy medical spa team. As the first point of contact, you will play a key role in creating a welcoming, professional, and positive experience for all clients and visitors.

This position requires Saturday availability and some flexibility for weekday or evening shifts as needed.

Responsibilities

• Greet and check in clients with professionalism and warmth
• Answer and respond promptly to phone calls, emails, and online inquiries
• Schedule, modify, and confirm appointments using spa booking software
• Manage payments, operate POS systems, and balance cash
• Assist clients with retail purchases and pre-booking of services
• Actively support social media engagement (Instagram, Facebook, TikTok)
• Perform administrative tasks such as filing, photocopying, and maintaining client records
• Support spa operations including inventory, treatment room preparation, and light cleaning duties
• Uphold clinic policies, procedures, and standards of customer service

Qualifications

• High school diploma (required); diploma in Medical Aesthetics or Spa Management strongly preferred
• Minimum 2 years of spa reception experience (required)
• Minimum 2 years of customer service experience (required)
• Basic knowledge of medical spa services and treatments (required)
• Proficiency in Microsoft Word, Excel, POS systems, and spa booking software
• Familiarity with Canva for social media content creation
• Strong phone and interpersonal communication skills
• Experience managing business social media accounts (Instagram, Facebook, TikTok)
• Strong multitasking, organizational, and problem-solving abilities
• Must be able to work independently and collaboratively in a busy environment
• Saturday availability is required

Assets

• Sales experience
• Knowledge of additional languages (French is not required)

Compensation & Benefits

• Competitive wages based on experience
• Employee discounts on services and products
• On-site parking
• Positive, supportive work environment in a growing medical spa

Schedule

• Part-time (Saturdays + some weekday/evening flexibility)

How to Apply

Please submit your resume and cover letter detailing your relevant experience to:

Only candidates meeting the listed qualifications will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: $17.52-$23.00 per hour

Benefits:

• On-site parking

Experience:

• Administrative: 2 years (preferred)

Work Location: In person