Office Manager - Financial Services

Job Description

Job Title:

Office Manager - Financial Services

Location:

Toronto, Ontario

The Client:

A globally recognized financial institution with a strong presence in North America, known for its disciplined approach to banking, long-term stability, and commitment to regulatory excellence.

What you will achieve in this role:

• Provide overall leadership and oversight of office administration and facilities to ensure a highly professional, efficient, and well-governed work environment
• Manage and optimize relationships with external vendors and service providers, ensuring service quality, cost control, and adherence to contractual standards
• Oversee office inventory and procurement processes, including equipment, supplies, and amenities, with budget awareness and approval oversight
• Direct mail, courier, and shipping operations, ensuring accuracy, confidentiality, and timeliness
• Act as a senior administrative point of contact for visitors, clients, and internal stakeholders, handling inquiries with professionalism and discretion
• Coordinate and support executive meetings, internal scheduling, and complex travel arrangements
• Manage calendars and scheduling for senior leadership and visiting executives, ensuring alignment with business priorities
• Proactively oversee facilities management, addressing operational risks, space planning, and service issues to maintain seamless office operations
• Provide high-level administrative support for internal and external presentations, including document review, formatting, and coordination
• Prepare executive-level reports, correspondence, and documentation in alignment with Head Office requirements
• Support strategic initiatives and special projects, providing administrative coordination and follow-through
• Promote a professional, well-run office environment that supports productivity, collaboration, and employee engagement

What you must bring to this role:

• International banking or global financial services experience, with familiarity working across regions, time zones, and Head Office stakeholders
• Demonstrated experience in senior office administration or office management within a professional services or financial services environment
• Exceptional attention to detail and accuracy in handling administrative, reporting, and documentation requirements
• Strong organizational and time-management skills, with the ability to manage competing priorities and executive-level deadlines
• Highly self-directed and proactive, with the ability to operate independently and take ownership of responsibilities
• Strong interpersonal and stakeholder-management skills, with a professional, service-oriented approach
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with scheduling tools, booking systems, and cloud-based platforms
• Proven ability to handle confidential and sensitive information with discretion and professionalism
• Adaptable and resilient, with the ability to perform effectively in a fast-paced, regulated environment
• Solutions-oriented mindset with sound judgment and a focus on continuous improvement and operational efficiency

Only those who are qualified will be contacted.

This posting is for an existing vacancy and is intended to fill a current open position.

We use AI technology as part of our application review process to assist in screening and assessment.

All applications are also reviewed by our recruitment team.