Tasting Room Supervisor Enhancing Guest Experiences in Luxury Winery
Tasting Room Expo
Oakville
Job Description
Elevate guest experiences as a Tasting Room Supervisor. Oversee hospitality and sales operations across multiple estates, ensuring exceptional service and memorable visits.In this hands-on role, you will lead the hospitality team while fostering a welcoming environment for visitors. Key responsibilities include managing guest experiences and tour operations, addressing customer concerns, and creating a pristine tasting room atmosphere. You will need to support all visitors effectively while being proactive in communication with management about any operational needs.
Key Responsibilities:
• Supervise hospitality team during busy tasting events
• Address customer concerns promptly and professionally
• Greet VIP guests to enhance their experience
• Maintain cleanliness and functionality of the Visitor Center
• Communicate operational issues to management efficiently
Requirements:
• 3+ years in winery, hospitality, or luxury sales
• Proficient with Microsoft Office and POS systems
• Excellent verbal and written communication skills
• Full body mobility required for physical tasks
• Ability to lift up to 45 lbs as needed
Make your mark in the wine industry by leading a dedicated team and providing exceptional guest interactions in a luxurious tasting environment.
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How to Apply
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Frequently Asked Questions
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This role is with Tasting Room Expo in Oakville.
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This appears to be an on-site role in Oakville.
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