Sports Shop Supervisor

Job Description

Overview

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to deliver industry-leading participant experiences. Canlan Ice Sports is currently looking for a Sports Shop Supervisor.

This role is currently vacant.

Rate of Pay: $38,000 - $41,000/ year

The Sports Shop Supervisor demonstrates initiative and impeccable customer service skills. They maintain a strong working knowledge of hockey and skating, and direct day to day operations of the Sports Shop ensuring a high level of Customer Service is achieved. This position supervises and schedules team members and maintains responsibility of Sports Shop merchandising, promotions, cost controls, sales targets and assistance in the annual operating plan preparation.

Responsibilities

• Direct day to day operations of the Sports Shop to achieve a high level of customer service.


• Supervise and schedule team members.


• Maintain responsibility for Sports Shop merchandising, promotions, cost controls, and sales targets.


• Assist in the annual operating plan preparation.

Qualifications

• Diploma or Certificate in Retail operations (preferred)


• Completed high school education or equivalent

Abilities, Attributes and Experience

• Previous retail merchandising and sales experience and excellent customer service skills


• Demonstrated hockey knowledge, computer skills and cash handling experience


• Ability to communicate effectively with all levels of staff and customers is also essential


• Willingness and ability to work flexible hours (evenings & weekends)


• Strong skate sharpening skills


• Previous team supervision experience (preferred)


• Previous experience within a sports/recreational environment (preferred)

If you are interested in this role and becoming part of the Canlan team, please apply online.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.