Service Delivery Planning Team Manager

Job Description

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Location: Halifax - Wilkinson, Canada

In fast‑changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make tomorrow’s possibilities a reality.

This position is hybrid – Halifax, Nova Scotia.

Position Summary

We are searching for a Service Delivery Planning Team Manager for a current vacancy on our team in Halifax, Nova Scotia. The Manager is responsible for managing and aligning the Coastal Scheduling teams for the Thales ISSC programs. The teams build and manage the maintenance and work‑period schedules for vessels home‑ported on their respective coast. The Manager is accountable for delivering schedules and shared processes within each Program’s specific Maintenance Program and ensuring execution teams are trained and understand all applicable Coastal ISSC Programs.

Key Areas of Responsibility

• Liaise with key stakeholders to develop valid and accurate bid and project maintenance packages.


• Ensure data transfer and coordination between program management software systems to capture accurate performance data.


• Assist Coastal Operations Managers through resource leveling and scheduling techniques to reduce costs and improve schedule performance.


• Liaise with internal and external stakeholders for integration of processes within various Maintenance Management Systems.


• Coordinate internal EAC review meetings with coastal team members and update EAC and LFR projections in Primavera P6.


• Extract and assign generic codes from P6 to new hires and existing personnel as required.


• Maintain Service Delivery Fleet Activities in P6, activating/closing timecodes and updating activity dates based on the latest Fleet schedules.


• Perform other tasking as required.

Health, Safety & Environment

• Comply with all relevant HS&E legislative requirements, policies, procedures and frameworks to prevent accidental exposures to self, colleagues, visitors and/or the environment.


• Promote Thales’s Health, Safety and Environmental programs by demonstrating HS&E leadership in a professional and supportive manner.

Minimum Requirements

• Competent use of scheduling tools (Primavera P6 & MS Project).


• Project planning knowledge essential.


• Demonstrated analytical skills.


• Prior experience in shipbuilding, repair, or maintenance industry.


• High level of computing skills, particularly with MS Office and Power BI.


• Excellent written and verbal communication skills, including the ability to prepare and present reports to a range of audiences.


• Strong interpersonal skills and ability to promote cooperation at all levels.


• Management experience with a multi‑discipline team.


• Experience leading a team through Change Management processes.


• College graduate with trade experience, or


• Post‑graduate qualifications or training in Business, Project Management, or Engineering.

Preferred Qualifications

• 7+ years of experience scheduling projects highly advantageous.


• Experience with DRMIS considered an asset.

Physical Demands

• Predominantly office‑based, but will also work onboard naval vessels or remotely (including from home).

Special Position Requirements

• 40 hours per week.


• Occasional domestic travel may be required, including access to government facilities and assets, such as naval vessels.

Compensation

The total target compensation (TTC) market range for this position, inclusive of annual base salary and variable compensation target, is between Total Target Cash (TTC) $106,000 – $130,000 – $154,000 CAD annual.

Benefits

• Company‑paid extended health, dental, HSA, life, AD&D, short‑term disability, cancer care program, travel insurance, employee assistance plan and well‑being program.


• Retirement savings plans (RRSP, DCPP, TFSA) with company contribution and match to a DCPP, with no vesting period.


• Company‑paid holidays, vacation days, and paid sick leave.


• Voluntary life, AD&D, critical illness, long‑term disability.


• Employee discounts on home, auto, and gym membership.

Equal Opportunity

Thales is an equal opportunity employer that values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants requiring accommodation during the interview process will be asked to advise accordingly upon invitation. We will work with you to meet your needs. All accommodation information provided will be treated confidentially and used only for providing an accessible candidate experience.

Security and Compliance

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the U.S. Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access, including eligibility to the Canadian Controlled Goods Program and the Canadian NATO Secret clearance.