Job Description
Job Description
Job Description
Salary:
RM Auto Group is presently looking for an enthusiastic, customer-oriented individual to work as a full-timeService Appointment Coordinator.
Specific Responsibilities include but are not limited to:
- Greet customers on the phone or in the Dealership, promptly and in a courteous manner.
- Schedule appointments based on service calls and maintain the appointment scheduler.
- Monitoring customer experience and conducting outbound phone calls for customer satisfaction surveys.
- Conducting parts follow-up calls.
- Address customer questions/needs promptly and professionally.
- Assisting with customer vehicle pick-up.
- Filling in for service advisors when required.
Qualifications:
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to provide exceptional customer service.
- Excellent computer skills.
- Automotive training, background, and experience preferred.
- Must have a valid driver's license and provide a driver's abstract and criminal record check if hired.
RM Auto Group offers:
- Exceptional income potential:Our competitive performance-driven compensation plan means your talent and hard work will be rewarded with the ability for advancement within RM Auto Group (Meidl Honda, Mainway Mazda, Mid-West Meidl Collision Centre, Carlton Honda and Prince Albert Toyota).
- Comprehensive group benefits insurance:We know protection for you and your family is important.
- Management Support:We provide ongoing training, product knowledge courses, and guidance to help you reach your full potential.
The RM Auto Groupis ever-growing with career opportunities throughout Meidl Honda, Oakwood Nissan, Infiniti Saskatoon, Mainway Mazda, Mid-West Meidl Collision Centre, Carlton Honda and Prince Albert Toyota. If you would like to work with a dynamic team and enjoy a challenge, then we would like to hear from you!