server - food and beverage services
Best Western PLUS NorWester Hotel & Conference CentreThunder Bay, Canada
Job Description
OverviewLanguages
English
Education
No degree, certificate or diploma
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
Hot
Noisy
Odours
Outdoors
Work setting
Restaurant
Rural area
Hotel, motel, resort
Responsibilities
Tasks
Must be of legal age to mix and serve alcoholic beverages
Address customers' complaints or concerns
Prepare and serve specialty food at customers' tables
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Enforce provincial/territorial liquor legislation and regulations
Advise on menu selections
Balance cash and record sales
Clear and clean tables, trays and chairs
Describe and advise on wine selection
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Serve food and beverages
Take orders and relay to kitchen and bar staff
Assist clients/guests with special needs
Provide customer service
Credentials
Certificates, licences, memberships, and courses
Smart Serve
Safe Food Handling certificate
Experience and specialization
Computer and technology knowledge
Aloha Point of Sale (POS)
Additional information
Security and safety
Bondable
Transportation/travel information
Own transportation
Public transportation is not available
Work conditions and physical capabilities
Bending, crouching, kneeling
Fast-paced environment
Handling heavy loads
Physically demanding
Standing for extended periods
Work under pressure
Weight handling
Up to 13.5 kg (30 lbs)
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Initiative
Organized
Reliability
Team player
Benefits
Other benefits
Other benefits