Senior Ovation Underwriter

Job Description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Our business is growing, which has resulted in additional opportunities with the Ovation Underwriting team. A key objective of this role is delivering a superior broker experience, highlighted by confidence, responsibility, and professionalism.

As a Senior Underwriter, you will ensure consistent, fair, and valuable communication with our Broker Partners. Developing meaningful broker relationships is fundamental to the success of the

business. You will play a key role in delivering exclusive service, balancing the broker needs against the corporate priorities to enable profitable growth and underwriting excellence.

• Deliver superior quality service, aiming for first point resolution in all interactions.

• Maintain an informed mindset and challenge the status quo to provide the best underwriting service.

• Analyze data, pricing, and coverage, tailoring the product to meet the specific needs of Ovation customers.

• Negotiate coverage options and premium while maintaining underwriting discipline and profitability.

• Prepare new business quotes; process endorsements, renewals, and inspections.

• Order and analyze reports, including claims histories and driver’s abstracts

• Navigate multiple applications at the same time, including Broker Portal, property evaluation software, Salesforce, Five9, and other web-based applications

• Effectively prioritize tasks to ensure delivery in a timely manner

• Exhibit a high degree of integrity when representing Ovation to our Broker Partners, working with team members and Ovation leaders, and with key stakeholders at Aviva Canada Inc.

• Continuously update soft skills and product/industry knowledge through internal and external learning opportunities.

• 5+ years of High Net Worth property insurance experience

• CIP, FCIP, CRM designation either completed or in progress

• Ability to interact in a professional manner to develop long-term relationships with brokers

• Ability to listen to broker and customer needs to effectively and efficiently meet them

• Ability to work with internal business partners to deliver a great broker and customer experience

• Outstanding communication skills, both oral and written

• Strong and effective analytical, negotiation, and decision-making skills

• Superior time management, a pro-active mindset, and demonstrated productivity in a hybrid environment

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Outstanding Career Development opportunities.

• We’ll support your professional development education.

• Competitive vacation package with the option to purchase 5 extra days off per year

• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

• Corporate wellness programs to support our employees’ physical and mental health

• Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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