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Senior Call Center Trainer & Onboarding Specialist

MCI Edwardsville
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Job Description

A rapidly growing tech-enabled service provider is seeking an Experienced Call Center Trainer in Nova Scotia. This role involves delivering high-impact training programs to prepare agents for success in a fast-paced environment. Key responsibilities include facilitating training sessions, designing training materials, and evaluating training effectiveness. Ideal candidates will have over 3 years of BPO training experience and strong communication skills. The company offers a supportive workplace with competitive benefits and opportunities for career advancement.
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This role is with MCI in Edwardsville.

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This appears to be an on-site role in Edwardsville.

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