Senior Call Center Operations Leader
Job Description
A rapidly growing business services firm based in Nova Scotia is seeking an Experienced Operations Supervisor. The role includes supervising daily operations, coaching agents, and ensuring adherence to performance metrics. Ideal candidates should have at least 3 years of supervisory experience in a BPO contact center, strong leadership abilities, and proficiency in contact center tools. This role offers competitive compensation and opportunities for career growth, plus a variety of benefits to foster work-life balance.#J-18808-Ljbffr
How to Apply
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- Click the "Apply Now" button below.
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Frequently Asked Questions
Who is hiring?▼
This role is with MCI, LC in Edwardsville.
Is this a remote position?▼
This appears to be an on-site role in Edwardsville.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.