Job Description
Mission
The Calgary Board of Education (CBE) is the largest school board in western Canada with over 144,000 students and 16,000 employees. Our mission: Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning. We pride ourselves in the values we hold. Students come first. Learning is our central purpose. Public education serves the common good. The CBE encourages an inclusive and equitable workplace, which supports our diverse student and employee community. We encourage all applicants to join our dynamic, diverse, and collaborative culture and welcome applications from all qualified individuals.
When you apply to the CBE, you can feel good about serving our future leaders and contributing to student success.
Competition Info
Competition Close Date: Wednesday, February 18, 2026 at 11:59 PM
Calendar: PSS 10 Month
Salary: Grade III $52.08-$68.01 per hour
FTE: 0.8571, 30 hours per week
Position Description
Purpose and Accountability
Reporting to the Director of Student Support Services and working with Area Directors and Principals of the assigned Areas, the purpose of this position is to provide proactive assistance and support to resolve school/ family concerns and issues which may arise in ongoing interactions and communications.
Major Responsibilities
Promotes a better understanding between the school and the parent through an in-depth knowledge of the schools, public education and community agency services.
Supports the family and schools in accessing community agency resources and services on behalf of the child/youth.
Provides support to families by meeting with families as needed; communicating with the parent/guardian; connecting the family with community resources, working with parenting groups; provide support to parents/caregivers regarding home based behavioral plans in order to promote student success and family wellness, giving parents an opportunity to be a part of the IPP and an Attendance Improvement Plan.
Supports schools and families by providing mediation and communication services to both parties as requested or needed.
Assists schools and staff, when requested, to provide support when working with individuals or group of parents.
Works as a member of the Student Services Student Response Team and participates in problem solving in collaboration with team members.
Remains current with respect to related Calgary Board of Education policies and procedures.
Liaises with other professionals, initiates and organizes multidisciplinary meetings as required by working with internal and external professionals
Maintains accurate documentation.
Performs other related duties as assigned.
Qualifications
Education and Experience
A university degree in a related area such as guidance, counseling or social work.
A minimum of five years related experience in an educational organization or helping profession position, including working with culturally diverse student populations.
- An equivalent combination of directly related post-secondary education and directly related experience may be considered.
Demonstrated Skills and Competencies
The ability to work independently and take initiative is required.
Must be able to effectively communicate ideas or concepts.
- The ability to work effectively and productively in an interdisciplinary team and to engage actively in team learning is necessary.
- Must have the ability to mediate problem solving processes involving team members, school personnel, parents and community agencies.
- Personal suitability.
Conditions of Employment
Police Information Clearance: Applicants new to the Calgary Board of Education WHO ARE OFFERED EMPLOYMENT must complete and pass a police information clearance before employment is confirmed.
Be Part of Our Success
A career with the CBE offers incredible opportunities, rewards and supports.
We thank all candidates for their interest in this position however only those selected for an interview will be contacted.
Land Acknowledgement
The Calgary Board of Education acknowledges the traditional territories and oral practices of the Treaty 7 Nations, including the Siksikaitsitapi Nations, Tsuut'ina Nation, and the Îyârhe Nakoda Nations. We acknowledge the Métis Nation within Alberta, and all people who make their homes in the Treaty 7 region of southern Alberta. As a learning organization, we are committed to advancing the Truth and Reconciliation Calls to Action focused on Education for ReconciliACTION.