Sales Sales Development Representative - Entry Level Sales Program 2026 Markham, CA

Job Description

Your role and responsibilities

Your mission as a Sales Development Representative is to progress assigned marketing Client Interests (CIs) (e.g., contact modules, trials, "hand raising" moments, events, etc.), and convert them into Sales Qualified Leads (SQLs). These "new opportunities" are passed to the business partner (called the Ecosystem) or IBM sales teams. You will focus on inbound client activity, achieving industry standard service levels driving greater lead quality and new client acquisition.

What client segment(s) do you support?

SDRs support all client segments, with special focus on Select Digital / Commercial Client

What are you accountable for?

• Lead qualification and management


• Managing for growth

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

What capabilities do you need?

• Prospecting Skills (Hunter Skills) to identify new opportunities, develop and nurture leads originating from online client interactions


• Digital Research to understand buyer personas, influencing factors affecting industries/clients and analyzing social media interactions, and competitive insights


• Personal branding to establish self as a subject matter expert in your field


• Digital communications to leverage the convergence of technology and messaging to reach to clients and prospects


• Agility / Adaptability to work as part of a cross functional team and able to adapt to constantly changing markets/client needs

Preferred technical and professional experience

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

This is a sales position which is currently eligible for participation in an IBM sales incentive plan. The IBM Reference Salary range is used to calculate your benefit entitlements and is your compensation when you are not actively participating in a sales incentive plan. Your total anual cash compensation opportunity in this position will be comprised of an adjusted reduced based salary and a targeted incentive opportunity under an IBM sales incentive plan. Your ultimate Reference Salary within this range may vary depending on your job‑related skills and sales experience for this position. Your actual compensation in this position may vary depending on your incentive plan, quota and performance in this position.

Job ID

62416

City / Township / Village

Markham

State / Province

Country

Canada

Work arrangement

Hybrid

Area of work

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

86,445.00

Projected Maximum Salary per year

122,040.00

Position type

Entry Level

Up to 20% or 1 day a week

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?