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RQ09386 - Solutions Designer - Senior

Maarut

Toronto, Canada

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Job Description

Responsibilities:

  • Undertakes the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices and cost models, in order to meet client application business requirement and project/initiative deliverables.

    • General Skills:

  • Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage and SAN, and personal computer system technologies
  • Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes
  • Ability to gather client business requirements; corporate I&IT information mandates, client information technology strategic plans, environment and standards
  • Ability to participate in the development of solutions and provide advice on short/long term solution service development activities.
  • Knowledge of leading edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
  • Experience planning, migrating, implementing and sustaining large complex system development projects
  • Knowledge of technology developments, trends and new products to evaluated application to client short and long term technology requirements.
  • Basic knowledge of project management methodology (e.g. PMBOK), analytical tools and processes.
  • Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.
  • Experience designing and developing large, complex, highly available, mission critical server applications
  • Experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine need and feasibility of expansion, renovation or replacement
  • Excellent analytical, problem-solving and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, team work skills
  • A team player with a track record for meeting deadlines.



    • Requirements

    Experience and Skill Set Requirements:

    Must Haves:

  • At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies 
  • Experience with developing business design document, functional & non- functional requirements
  • Experience in developing functional design document  
  • 7+ years of experience in Siebel, and Adobe AEM Solution implementation 
  • Demonstrated experience in creating and updating business architecture artefacts 

    • Nice to have:

  • Experience with Public Sector Transfer Payment (Grant) Model would be an asset. 
  • Experience with ensuring that corporate QA standards are followed and maintained would be an asset. 

    • Skill Set Requirements:

    Technical Solution and Development Skills:

  • At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies 
  • Experience with developing business design document, functional & non- functional requirements 
  • Experience with developing high level application flows to support the business requirements. 
  • Experience in developing functional design document 
  • Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions 
  • Experience with solutions and designs with user experience and accessibility (WCAG/AODA) 
  • Experience conducting user research and usability testing 
  • Experience developing user personas and user journey maps 
  • Experience analyzing user feedback and designing solutions to address user issues and pain points 
  • Experience creating wire frames and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD 
  • Experience researching and applying industry best practices 
  • Demonstrated experience in developing use cases (business/system), identifying and documenting business rules 
  • Demonstrated experience with the creation and analytical process of business requirement documents 
  • Demonstrated experience in identifying risk and providing solutions 
  • Demonstrated experience with creating quality assurance plan and writing test cases 

    • Technology Skills:

  • Demonstrated experience with change management methodologies 
  • 7+ years of experience in Siebel, and Adobe AEM Solution implementation 
  • Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT) 
  • Demonstrated experience in creating and updating business architecture artefacts 
  • Demonstrated experience with rational unified process (RUP) 
  • Experience in developing application view visibility and CRUD (create, read, update, delete) matrix 
  • Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype 

    • Soft Skills:

  • Strong communication skills; both written and verbal 
  • Ability to develop and present new ideas and conceptualize new approaches and solutions 
  • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams 
  • Demonstrated ability to work effectively with functional and technical teams  
  • Demonstrated ability to participate in a large team and work closely with other individual team members 
  • Proven analytical skills and systematic problem solving 
  • Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change 
  • Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical team 

    • Public Sector Experience:

  • Experience with Public Sector Transfer Payment (Grant) Model would be an asset. 
  • Experience with ensuring that corporate QA standards are followed and maintained would be an asset. 


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