Retail Cashier - Kelowna Airport

Job Description

Overview

SSP Canada operates multiple restaurants inside the Kelowna International Airport, including: White Spot, Tim Hortons, Subway and retail stores.

Our Retail Cashier positions at SSP have the very important role of creating a positive guest experience by accurately completing orders, serving customers, and reconciling customer’s bill for all food and beverage items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction.

Responsibilities

Here are a few things you can expect as a Cashier at SSP Canada:

• Understand that our guest is our #1 priority.
• Process orders and enter them accurately into the POS system.
• Receive payment from the customer and process change.
• Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests.
• Transfer supplies and equipment between storage and work areas.
• Ensure that the work area is clean throughout the day.
• Clean equipment and utensils, remove trash, sweep and mop work area, dust and clean.
• Ability to remember, recite, and promote a variety of menu items.
• Ability to understand basic POS operations.
• Other duties as assigned.

Skills and Other Requirements

• Minimum 6 months’ experience working in retail or food service environment is essential.
• High school diploma preferred.
• Verbal and written communication is essential. Able to read, speak, and understand the English language in order to communicate with guests and take orders.
• Experience in dealing with problems involving customer service.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, and total all other charges.
• Food handlers permit as required by law.
• Brand Certification as required by law.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.
• Ability to stand and work in confined spaces for long periods of time.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.