Order Entry Specialist

Job Description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Sales Operations Manager

Your Role And Responsibilities
In this role, you will have the opportunity to be responsible for accurately recording customer purchase orders in the order management system. Each day, you will ensure timely cross-functional issue resolution, including order cleaning for both manual and electronic orders. You will also showcase your expertise by utilizing the necessary tools and adhering to Service Level Agreements. This position is for a 15 month contract.

Your Responsibilities

• Accurately and efficiently enter customer orders, ensuring all details, including product information, quantities, pricing, and delivery instructions, to allow order execution in the system.
• Collaborate closely with Sales, Operations (planning, shipping, purchasing, etc.), Customer Service, to clarify order specifications and address any customer inquiries or concerns.
• Issue acknowledgments of receipt of orders to customers.
• Prepare shipping requests with all required information.
• Inform customers of delivery delays.
• Collect and archive documentation regarding the orders and records assumptions and decisions taken during the process in the systems in scope of responsibility.
• Continuously assess the end-to-end order entry workflow, identifying areas for process improvement and efficiency gains.
• Collaborate with cross-functional teams to streamline procedures, reduce errors, and enhance the overall efficiency of the order entry process.

Your background

• College or university diploma or equivalent required; bachelor's degree in business, or related field.
• Experience in order entry, data entry, or a related role, emphasizing a commitment to continuous improvement.
• Proficiency in data entry software, order processing systems, and Microsoft Office Suite (Outlook, Excel, Word, etc.); SAP (Required) SD Module.
• Exceptional organizational skills, attention to details, and the ability to manage multiple tasks and priorities effectively.
• An initiative-taking mindset and dedication to process improvement with strong problem-solving abilities.
• Effective communication skills; and comfort in written and oral communications in English. French an asset.

Why ABB?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $60,600 and $88,880 annually. This position is a replacement of a current role.

ABBCareers

RunwithABB

Runwhatrunstheworld

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada's diversity, including:

• Women
• Indigenous Peoples
• Members of visible minorities
• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.