Neighbourhood Program Coordinator

Job Description

Job Description

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Neighbourhood Program Coordinator

Employment Type: Regular Full Time

Hours of Work: 35

Job location: City Hall

Pay: $60,097 To $74,649 Annual

Grade/Band: 06

Job Posting Start Date: 2/17/26

Job Posting End Date: 2/24/26

Job Description:

Overview

The City of Kitchener is looking for an action-orientated person who is passionate about the delivery of programs and services that positively impact the wellbeing and mental health of Kitchener residents in underserved neighbourhoods (neighbourhoods that have limited access to programs and services and/or experience barriers in accessing municipal services).

Reporting to the Supervisor of Inclusion Services, you will collaborate with community partners, internal staff and residents to co-design a wide variety of recreation, leisure, and social programs, services and events that support the wellbeing and mental health of underserved residents in identified neighbourhoods. You have experience identifying community assets, gaps and barriers to deliver programs that support neighbourhood level outcomes that positively impact wellbeing and mental health.

Responsibilities

• Plans, develops, and oversees the delivery of a wide variety of programs, services and events that support wellbeing and mental health in underserved neighbourhoods.
• Engages, collaborates and coordinates with residents, community partners and staff to co-design neighbourhood-based programs.
• Coordinates the training and support of program instructors.
• Responsible for the evaluation of programs and activities, and the collection of statistical information.
• Interviews, selects, trains, recognizes, and supports program volunteers.
• Serve as a resource to internal staff to improve access to and participation in recreation and leisure programs for equity deserving residents.
• Manages program budgets efficiently.
• Performs other related duties as assigned.

Education

• 2-year diploma in Recreation and Leisure, Social Work or Equity Studies, or another related field.

Experience

• Minimum 2 years of related direct experience in:
• Development, implementation and evaluation of recreation, leisure and social programs, services, and events for/with underserved populations
• Staff coordination experiences (training, coaching, recognition)
• Community/public engagement and capacity building
• Experience and knowledge working with equity deserving communities and other diverse community groups.
• Experience working with wellness initiatives with a focus on mental health and social determinants of health.

Additional Requirements

• Provide a satisfactory Vulnerable Sector Record Check at your own expense as a condition of employment.
• Access to reliable personal transportation for the full duration of employment to travel to various locations across the City.
• Reliable with a good attitude and employment record.

Knowledge, Skills, and Abilities

• Excellent interpersonal, communication, relationship management and facilitation skills that foster the development of relationships both within and outside of the Corporation.
• Knowledge of wellbeing and mental health programs for vulnerable populations.
• Demonstrated knowledge in and understanding of equity, anti-racism, anti-Black racism, anti-oppression, anti-colonialism, Indigenization frameworks and the impact of discrimination on equity-deserving communities.
• Proven ability to effectively work independently with minimum supervision, prioritize multiple tasks and meet assigned deadlines.
• Excellent organization, customer service, and planning skills.
• Ability to be an innovative and flexible thinker that understands and can respond to community trends and needs.
• Excellent conflict resolution and mediation skills and demonstrated experience problem solving.
• Program research, development, implementation, and evaluation skills.
• Working knowledge of risk management practices, policies and procedures for recreation and leisure programs.
• Ability to take directions and work cooperatively in a team environment with staff, community partners, volunteers and the public.

Department: CSD-Community Services Department

Division: CSD-Neighbourhood Programs and Services Division

Union Code: C.U.P.E. Local 791

Req Id: 732

Job Code: 1454

Number of Openings: 1

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