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Key Account Manager II

Best Buy

Vancouver, Canada

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Job Description

Are you a highly motivated and results driven account manager? As an account manager, with the marketplace team at Best Buy, you will help sellers adapt to our platform services and regulations. You will be a trusted business advisor and provide amazing customer service.

The successful candidate is needed to be located within the Lower Mainland, BC, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes.

Join our collaborative team as an account manager with the marketplace team.

What you'll do:

  • Act as primary contact for a portfolio of marketplace sellers and build trusted relationships aligned to growth.
  • Advise sellers on promotions, marketing, pricing, commissions, and marketplace programs.
  • Partner with Seller Success Managers and cross-functional teams to drive engagement and growth plans.
  • Analyze performance, sales, and financial data to identify opportunities and recommendations.
  • Coordinate merchandising/marketing initiatives and ensure timely campaign submissions.
  • Conduct business reviews, support high-potential sellers, and navigate a fast-evolving marketplace environment

What we're looking for:

  • 3–5 years of sales or account management experience (B2B, eCommerce, or marketplace preferred).
  • Strong relationship-building, communication, negotiation, and influencing skills.
  • Solid commercial acumen with comfort in pricing, profitability, and basic P&L concepts.
  • Customer-centric, strategic mindset with ability to thrive in a fast-paced, evolving environment.
  • Proficient in MS Excel.

Why you'll love it here:

  • Remote-first work environment.
  • Employee discounts on awesome tech from day one.
  • Health benefits and wellness program.
  • Training programs to build new and transferable skills.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.

Join our amazing team

We are looking for people just like you.

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This posting is for a vacancy.

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