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front desk administrator-dental office

Thornton Dental Centre

Thornton, Canada

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$18.00 - $25.00 Posted:

Job Description

Overview

We are a patient-focused dental practice seeking a Front Desk Administrator who is professional, organized, and enjoys helping people. This role is ideal for someone who thrives in a structured healthcare environment and wants a long-term position with a supportive team.

Responsibilities

  • Greet patients and manage front desk check-in/check-out
  • Answer phones promptly and professionally
  • Schedule dental and hygiene appointments
  • Manage recalls and help fill schedule openings
  • Verify insurance and submit claims
  • Present treatment estimates and collect payments
  • Maintain accurate patient records
  • Communicate effectively with patients and team members

Qualifications

  • Strong communication and customer service skills
  • Professional, calm, and friendly demeanor
  • Organized and detail-oriented
  • Comfortable discussing fees and insurance
  • Reliable and punctual
  • Able to multitask in a busy office

Dental experience is an asset but not required — we will train the right candidate.

What We Offer

  • Consistent Monday–Thursday schedule
  • Supportive and respectful work environment
  • Clear systems and protocols
  • Thorough training and onboarding
  • Opportunity for long-term growth

How to Apply

Please apply with your resume and include a short paragraph answering:

"What does excellent patient service mean to you in a healthcare setting?"

Applications without this paragraph may not be considered.

Job Type: Full-time

Pay: $18.00-$25.00 per hour

Expected hours: 28 – 32 per week

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Work Location: In person

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