Director, People & Culture

Job Description

Job Description

Job Description

Job Title: Director, People & Culture

Why You Will Love This Organization

Our client is a purpose-driven, multi-site Canadian organization operating across multiple provinces with a strong and growing national presence. With a dispersed workforce and an evolving business model, the organization is at a pivotal stage of growth—focused on strengthening leadership capability, enhancing employee experience, and professionalizing its People & Culture function.

Grounded in authenticity, trust, and meaningful connection, the organization is deeply committed to creating an environment where employees feel supported, developed, and empowered. As the company continues to scale and evolve, it is investing in strong executive leadership to build a modern, strategic, and high-impact People & Culture function that directly supports business performance.

The Impact You Will Have

Reporting directly to the Chief Executive Officer, the Director, People & Culture will serve as a strategic partner to the Senior Leadership Team and Board. You will shape and execute a multi-year roadmap across talent, learning, compensation, culture, and operations—elevating the People & Culture function to the next level of professionalism and impact.

This is an opportunity to influence both business strategy and employee experience at a national level—driving positive change, strengthening morale, and ensuring the organization’s people strategy fuels long-term growth.

What You Will Do

• Act as a trusted strategic advisor to the CEO and Senior Leadership Team, providing insight, innovation, and problem-solving expertise
• Develop and present a multi-year People & Culture roadmap aligned with organizational growth objectives
• Lead the full employee lifecycle strategy, including talent acquisition, onboarding, retention, performance management, succession, and development
• Enhance and nationalize onboarding programs to support employee assimilation and engagement
• Oversee HRIS and payroll administration, driving data excellence, system optimization, and process improvements
• Lead compensation, benefits, and recognition program design to balance employee experience and financial sustainability
• Build and foster a culture of continuous learning and internal talent development
• Champion and reinforce organizational values, authenticity, and connection
• Oversee policy development, governance, and Health & Safety programs across multiple provinces
• Coach and develop the People & Culture team to achieve high performance and a strong business partnership
• Manage and audit the HR budget
• Collaborate cross-functionally to ensure operational policies and practices align with legislation and best practices
• Provide oversight to key operational initiatives, including SOP development and strategic internal programs

What You Will Bring

• 10–15 years of progressive HR experience within a multi-site, multi-province organization (health services, retail, or similarly dispersed workforce environments preferred)
• 5–7 years of senior leadership experience, including team coaching and mentorship
• Demonstrated success operating as a strategic executive partner
• Experience leading full-cycle People & Culture functions and driving organizational change
• Strong cross-functional collaboration experience within multi-channel environments
• A hands-on, roll-up-your-sleeves leadership style with strong initiative and urgency
• Excellent communication skills with the ability to clearly articulate vision and influence diverse stakeholders
• Strong analytical, critical thinking, and problem-solving capabilities
• High ethical standards and discretion
• Comfort thriving in a dynamic and evolving environment
• Post-secondary education in HR, Business, or a related field
• CHRP or CHRL designation (required)

Work Environment

• Based at a Support Centre in Markham or East Toronto, with flexible work arrangements
• National travel up to 25% to support sites across Canada
• Valid driver’s license required
• Must be bondable and able to pass a clean criminal background check

If you are a strategic, people-first leader who thrives in growth-oriented environments and is motivated to build and modernize a national People & Culture function, we encourage you to apply today.

JOB VACANCY STATUS

This role is currently vacant, and the organization is accepting applications with the intention to hire as soon as possible.

HIRING RANGE

The anticipated hiring range for this role is an annual salary of $135,000 – $150,000, plus:

• 20% performance-based bonus
• 4 weeks’ vacation
• Comprehensive benefits package

USE OF ARTIFICIAL INTELLIGENCE – BY RECRUITERS & HIRING MANAGERS

At The Talent Company, people are at the centre of our recruitment process. While we may use artificial intelligence (AI) tools for limited administrative purposes (such as writing creative outreach messages, summarizing interview notes or transcribing reference checks) AI is never the decision maker. Resumes and candidate information are personally reviewed by our recruiters, and all hiring decisions are made by people who bring judgment, care, and expertise to each match.

If a client’s recruitment process involves a greater degree of AI use during their own interviews or assessments, we will communicate that to short-listed candidates so they are aware in advance. Our commitment is to use technology responsibly, while ensuring fairness, transparency, and respect at every stage of the process.

USE OF ARTIFICIAL INTELLIGENCE – BY CANDIDATES

We recognize that candidates may choose to use artificial intelligence (AI) tools to support their job search, for example, to refine writing style or gather research. While this can be appropriate, the information you provide in your resume, screening questions, and interviews must always be truthful and accurately reflect your own experience, knowledge, and competencies. AI should never be used to create or exaggerate credentials. Our goal is to understand the real you – your skills, your story, and your potential – so that we can make the best possible match between you and the organizations we serve.

ACCOMMODATION & INCLUSIVITY

At The Talent Company, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems. As an equal employment opportunity organization, we do not discriminate against any employee or applicant for employment based on race, Aboriginal peoples, members of visible minorities, sex, age, national origin, religion, sexual orientation, gender identity, persons with disabilities, and all other category protected by law.

We are committed to Equal Opportunities and welcome applications from all sections of the community. Please let us know by emailing lauren.maharaj@thetalent.co if an adjustment or adaptation is required at any stage to support you during the recruitment journey.