Customer Care Representative (Barrie)

Job Description

Overview

The cities near Innisfil, ON that boast the highest number of travel jobs are:

• North York
• Brampton
• Vaughan
• Barrie
• Pickering
• Kawartha Lakes
• Orangeville
• Midland
• Orillia
• Keswick

The 10 cities near Innisfil, ON that have the most job openings are:

• North York
• Brampton
• Vaughan
• Barrie
• Pickering
• Kawartha Lakes
• Orangeville
• Midland
• Orillia
• Keswick

The 10 most popular job searches in Innisfil, ON are:

• work from home
• work home
• canada post
• canadian tire
• online
• driver
• it specialist
• it
• information technology
• it consultant

Experience

• Experience: 1 year to less than 2 years

Work setting

• Various locations
• Relocation costs not covered by employer

Tasks

• Address customers' complaints or concerns
• Coach colleagues on new methods or work techniques
• Professionalism in customer service
• Drive as part of a two-person team or convoy
• Load and unload goods
• Obtain special permits and other documents required to transport cargo on international routes
• Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
• Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
• Perform preventive maintenance
• Receive and relay information to central dispatch
• Record cargo information, hours of service, distance travelled and fuel consumption

Certificates, licences, memberships, and courses

• AZ class license
• Class 1/1F/A Licence (semi trailer trucks)
• Air Brake (Z) Endorsement

Documentation knowledge

• Accident or incident reports
• Bill of lading
• Dangerous goods occurrence reports
• Inspection report (pre-trip, en-route, post-trip)
• Maintenance and repair reports
• Trip reports

Type of trucking and equipment

• Extended length tractor-trailer combination
• Citizens band (CB) radio
• Operate GPS (Global Positioning System) and other navigation equipment
• Trip recorder (on-board computer)

Transportation/travel experience

• International
• National
• Regional

Security and safety

• Basic security clearance
• Bondable
• Criminal record check
• Driver's validity licence check
• Driving record check (abstract)
• Drug test
• Medical exam

Transportation/travel information

• Drive manual transmission vehicle
• Valid driver's licence
• Willing to travel cross-border
• Willing to travel for extended periods
• Willing to travel internationally
• Willing to travel overnight

Work conditions and physical capabilities

• Handling heavy loads
• Physically demanding
• Up to 23 kg (50 lbs)

Own tools/equipment

• Steel-toed safety boots
• Tools

Personal suitability

• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Team player

Employment terms options

• Early morning
• Evening
• Shift
• Morning
• Night
• Day

Workplace information

• On the road job
• Bonus

Other benefits

• Other benefits

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
• Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
• Participates in a government or community program or initiative that supports persons with disabilities
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans
• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
• Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities