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client service clerk

Line One Calgary
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Job Description

Job details

  • Location Remote based in Calgary, AB
  • Work location Remote
  • Salary 18.00 hourly / 30 to 40 hours per week
  • Terms of employment Permanent employment Full time
  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Remote

Work must be done remotely. There’s no office space provided.

  • Spanish
  • German
  • Swedish

Responsibilities

  • Answer written and oral inquiries
  • Address customers\' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Receive and log complaints
  • Answer clients\' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Professionalism in customer service
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Database software
  • Internet
  • MS Outlook
  • MS Office
  • Electronic mail

Type of experience

  • Call centre

Area of specialization

  • Technical support

Additional information

Security and safety

  • Criminal record check
  • Reference required

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure

Own tools/equipment

  • Computer
  • Internet access

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Quick learner

Who can apply for this job?

You can apply if you are:

  • a permanent resident of Canada
  • a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-03-06

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Remote job disclaimer: The minimum wage of this job is calculated based on the location of the employer. This might be different from the minimum wage currently offered in your province or territory.

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How to Apply

Ready to start your career as a client service clerk at Line One?

  1. Click the "Apply Now" button below.
  2. Review the safety warning in the modal.
  3. You will be redirected to the employer's official portal to complete your application.
  4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

Frequently Asked Questions

Who is hiring?

This role is with Line One in Calgary.

Is this a remote position?

This appears to be an on-site role in Calgary.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

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