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Business Analyst

Robert Half

North York, Canada

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Job Description

Our client is seeking a Junior to Intermediate Business Analyst to support digital transformation and IT-based projects within the PMO. This role focuses on requirements gathering, process improvement, and documentation, with opportunities for mentorship and career growth.


Key Responsibilities

  • Gather, document, and analyze business and functional requirements.
  • Conduct business process and gap analysis to identify improvement areas.
  • Develop process flows, mock-ups, and use cases.
  • Assist with development and technical business requirements for IT initiatives.
  • Collaborate closely with project stakeholders, developers, and the PMO team.
  • Work on one project at a time, ensuring high-quality delivery and attention to detail.
  • Support Agile transformation initiatives and participate in UAT or solution validation.


Tools & Environment

  • Microsoft Suite (Word, Excel, PowerPoint, Visio)
  • JIRA (Agile project tracking)
  • Moving towards Agile/Hybrid delivery model

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