Automotive Service Advisor
Trotman Auto Group
Abbotsford
Job Description
Abbotsford Chrysler, part of Trotman Auto Group, is seeking a customer‑focused Service Advisor to join our service team. If you're passionate about delivering exceptional experiences and enjoy working in a dynamic automotive environment, we'd love to meet you.Why Work With Us?
At Abbotsford Chrysler, we don't just service vehicles — we deliver exceptional customer experiences. As a Service Advisor, you'll play a key role in supporting our customers and our technicians.
What We Offer
A rewarding career with a top automotive group in BC
Permanent, full‑time role with competitive earning potential
Comprehensive Benefits — Medical, dental, mental wellness support, and more
A supportive, innovative workplace culture focused on teamwork and customer care
Career Growth & Development — Paid training, NADA courses, and internal advancement opportunities
Who We're Looking For
1+ years of experience as an automotive Service Advisor or in a related customer‑facing automotive role
Strong customer service mindset — friendly, professional, and attentive
Excellent communication, interpersonal, and relationship‑building skills
Proficiency with MS Office, Outlook, and experience with DMS systems such as PBS, CDK, Tekion, or similar
Ability to thrive in a fast‑paced environment and stay organized under pressure
Motivated, positive attitude with a commitment to delivering outstanding service
Schedule: Full‑Time
Compensation: $23–$45/hour
What Your Day Will Look Like
Customer Service: Greet customers, listen attentively to concerns, and ensure a smooth service experience
Inspections & Quotes: Perform thorough multi‑point inspections and create accurate estimates using MPI software
Warranty & Contracts: Verify warranty eligibility and clearly explain coverage, exclusions, and next steps
Communication: Collaborate closely with Service Technicians and keep customers updated throughout the repair process
Maintenance Recommendations: Use service history and vehicle condition to recommend necessary repairs and maintenance
Provide clear timelines, set expectations, and follow up promptly with customers
Apply Now and take the next step in your automotive career Join one of Canada's Best Managed Companies.
Trotman Auto Group is an equal‑opportunity employer. Only selected candidates will be contacted.
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How to Apply
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- Click the "Apply Now" button below.
- Review the safety warning in the modal.
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- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Trotman Auto Group in Abbotsford.
Is this a remote position?▼
This appears to be an on-site role in Abbotsford.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
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