Assistant to Dispatch

Job Description

At Adams Pest Control, we don't just eliminate pests — we protect homes, businesses, and peace of mind.

And none of that happens without a strong team in the office.

As we head into our busy season, we're looking for a full-time Assistant to support our 3-person dispatch team. This role is critical during peak months when call volume increases and customers need fast, professional responses.

This is a full-time position. Because our industry is seasonal, continued employment beyond peak season will depend on company growth and service demand. We believe in being upfront about that — and we also believe strong performers create their own opportunity as we grow.

What You'll Be Doing

Picture this: the phone rings. A homeowner is stressed about mice. A restaurant needs urgent service. You answer calmly, gather the right information, and make sure nothing gets missed.

You'll be:

• The First Point of Contact – Answer incoming calls and emails with confidence and professionalism.
• Gathering Critical Details – Record accurate customer information and service concerns so dispatch can schedule efficiently.
• Supporting the Dispatch Team – Prepare complete job notes that help technicians succeed.
• Assisting with Quotes – Provide preliminary pricing using our systems and guidelines.

You won't be scheduling routes directly — but your accuracy and organization will make it possible for the dispatch team to operate efficiently.

What's in It for You

• Full-time hours (Monday to Friday)
• Competitive hourly wage
• Bonus opportunities
• A fast-moving, team-focused office environment
• Opportunity for continued employment based on performance and company growth

Who We're Looking For

You don't need pest control experience — just the right mindset.

• Strong communicator (phone and email)
• Highly organized and detail-oriented
• Calm under pressure
• Comfortable handling multiple tasks in a busy office
• Proficient with Microsoft Office
• Customer service or dispatch experience is an asset

The ideal candidate is steady, professional, and process-driven — someone who takes pride in getting the details right and supporting a team that depends on them.

Why Adams?

We're a growing Atlantic Canadian company built on integrity, service, and community. When you join Adams Pest Control, you're stepping into a company that values performance, professionalism, and teamwork.

If you thrive in a structured but fast-paced environment and want to contribute to a growing operation, we'd love to hear from you.

Schedule: Monday to Friday | 8-hour shift

Work Location: In person (Hanwell, NB)

Job Type: Full-time (Seasonal)

Apply through Indeed.

Job Types: Full-time, Permanent, Casual, Seasonal

Pay: $20.00-$22.00 per hour

Benefits:

• Casual dress
• Company events
• Paid time off

Work Location: In person