Job Description
Amazon Marketplace Manager – Full-Time / Onsite.
Location: Vaughan, Ontario
Company: Max Water Inc.
Industry: E-commerce / Water Filtration Products
About Us
Max Water Inc. is a leading Canadian company specializing in water filtration systems, replacement parts, and accessories. We sell across multiple channels, including Amazon (FBA & FBM), eBay, Walmart, Wayfair and our own website. We are rapidly growing and looking for a reliable, detail-oriented Amazon Account Manager to join our team and support our expanding operations.
Position Overview
We are seeking a highly organized and experienced Amazon Marketplace Manager who can oversee our Amazon marketplace operations from A to Z. The ideal candidate must be able to manage daily performance, optimize listings, coordinate shipments, handle returns and cases, and maintain strong customer satisfaction.
This is a full-time, in-office position located in Vaughan, Ontario.
Key Responsibilities
- Manage the entire Amazon Seller Central account (FBA & FBM).
- Create and manage FBA shipments, including carton labels, case preparation, and shipping documentation.
- Oversee PPC campaigns, adjust bids, monitor performance, and improve ROI.
- Handle customer service inquiries, returns, refunds, and all case-related communications.
- Monitor account health and metrics, ensuring compliance with Amazon policies.
- Create new product listings and variations; update existing ones with improved titles, bullet points, keywords, and images.
- Conduct keyword research and optimize listings for SEO and conversion.
- Investigate and resolve suppressed listings or ASIN issues.
- Coordinate with the warehouse team on inventory levels and shipment schedules.
- Prepare daily/weekly reports on sales, ad performance, and account updates.
- Identify opportunities to improve sales, rankings, and product visibility.
Qualifications
- Minimum 5+ years of experience managing Amazon Seller Central.
- Strong knowledge of FBA workflow, product listing creation, keyword optimization, and PPC campaigns.
- Experience handling case management, returns, and customer inquiries.
- Ability to create, edit, and optimize listings using industry-standard tools.
- Excellent command of English, written and verbal.
- Strong analytical skills with attention to detail.
- Ability to work independently and manage time effectively.
- Knowledge of eBay or Shopify is an asset but not required.
- Experience in the water filtration industry is an advantage but not mandatory.
What We Offer
- Competitive salary
- Stable, long-term employment
- Opportunity to grow within a fast-expanding company
- Supportive team environment
- Training and development where needed
Job Type: Full-time
Pay: $20.00-$27.70 per hour
Benefits:
- On-site parking
- Paid time off
Ability to commute/relocate:
- Woodbridge, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Amazon PPC: 5 years (required)
Work Location: In person