Administrator

Job Description

Company Description

Svab Insurance Inc. is a well-established Insurance Brokerage firm located in Thornhill, ON with over 30 years of experience delivering exceptional customer service while continuously working toward growth. We are currently seeking an Administrator to join our team, with opportunity for professional growth within the organization.

Primary Responsibilities

Handle client inquiries via phone, email, and written correspondence in a professional and timely manner
Maintain and update client records with accuracy
Submit client claims and review member-submitted claims for adjudication
Enroll, terminate, and update member records on various insurance carrier systems
Provide administrative and service support to clients
Prepare presentations, spreadsheets, correspondence, bulletins, and reports accurately and within required timelines
Prospect for new opportunities when time permits
Assist with marketing initiatives, including newsletter development and distribution
Support other administrative functions as required

Skills & Qualifications

Minimum 3 years of administrative experience
Group Insurance Industry experience is considered an asset
Ability to work in a hybrid work environment
Exceptional written and verbal communication skills, with the ability to interact professionally at all organizational levels
Demonstrated commitment to customer service excellence
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort working in an Office 365 environment
Strong attention to detail with excellent organizational and documentation skills
Self-motivated and able to work both independently and collaboratively within a team
Ability to multitask effectively under pressure and with minimal supervision
Strong planning, organizational, and time-management skills
Proactive, takes initiative, and anticipates business needs

Job Types: Full-time, Permanent
Salary: $45,000.00-$65,000.00 per year, PLUS Benefits
Only candidates selected for an interview will be contacted.