Manitoba Seniors and Long-term Care Minister Scott Johnston confirmed Wednesday that the Winnipeg Regional Health Authority will conduct an investigation.
“I think it’s unacceptable,” Johnston said, adding that Health Minister Audrey Gordon feels the same way.
“There is an investigation that’s taking place as we speak to determine where the system fell down, and again certainly that’s a situation that no one condones, including our government.”
David Kuxhaus, manager of investigations for the ombudsman, said in an email the office can’t identify complainants or provide details about their matters.
Kuxhaus said the forms complainants fill out helps the ombudsman in its assessment of “whether it is [a] matter under our jurisdiction that we could resolve informally, or if it requires further review by our office.”
He added wrongdoing does not include “routine operational or human resource issues.”
Home care finally sent — after death
After weeks of waiting for help, De Schepper said it finally arrived this week — three days after Ellis died.
While the WRHA told him last week that they’d been able to arrange home care for him — after he came forward with his story — he said he informed the entity twice over the weekend that he would no longer need it since his partner had died.
Still, a home-care worker showed up Tuesday morning, followed shortly after by a truck delivering medical supplies.
Manitoba Seniors and Long-term Care Minister Scott Johnston confirmed Wednesday that the Winnipeg Regional Health Authority will conduct an investigation.
“I think it’s unacceptable,” Johnston said, adding that Health Minister Audrey Gordon feels the same way.
“There is an investigation that’s taking place as we speak to determine where the system fell down, and again certainly that’s a situation that no one condones, including our government.”
David Kuxhaus, manager of investigations for the ombudsman, said in an email the office can’t identify complainants or provide details about their matters.
Kuxhaus said the forms complainants fill out helps the ombudsman in its assessment of “whether it is [a] matter under our jurisdiction that we could resolve informally, or if it requires further review by our office.”
He added wrongdoing does not include “routine operational or human resource issues.”
Home care finally sent — after death
After weeks of waiting for help, De Schepper said it finally arrived this week — three days after Ellis died.
While the WRHA told him last week that they’d been able to arrange home care for him — after he came forward with his story — he said he informed the entity twice over the weekend that he would no longer need it since his partner had died.
Still, a home-care worker showed up Tuesday morning, followed shortly after by a truck delivering medical supplies.
Manitoba Seniors and Long-term Care Minister Scott Johnston confirmed Wednesday that the Winnipeg Regional Health Authority will conduct an investigation.
“I think it’s unacceptable,” Johnston said, adding that Health Minister Audrey Gordon feels the same way.
“There is an investigation that’s taking place as we speak to determine where the system fell down, and again certainly that’s a situation that no one condones, including our government.”
David Kuxhaus, manager of investigations for the ombudsman, said in an email the office can’t identify complainants or provide details about their matters.
Kuxhaus said the forms complainants fill out helps the ombudsman in its assessment of “whether it is [a] matter under our jurisdiction that we could resolve informally, or if it requires further review by our office.”
He added wrongdoing does not include “routine operational or human resource issues.”
Home care finally sent — after death
After weeks of waiting for help, De Schepper said it finally arrived this week — three days after Ellis died.
While the WRHA told him last week that they’d been able to arrange home care for him — after he came forward with his story — he said he informed the entity twice over the weekend that he would no longer need it since his partner had died.
Still, a home-care worker showed up Tuesday morning, followed shortly after by a truck delivering medical supplies.
Manitoba Seniors and Long-term Care Minister Scott Johnston confirmed Wednesday that the Winnipeg Regional Health Authority will conduct an investigation.
“I think it’s unacceptable,” Johnston said, adding that Health Minister Audrey Gordon feels the same way.
“There is an investigation that’s taking place as we speak to determine where the system fell down, and again certainly that’s a situation that no one condones, including our government.”
David Kuxhaus, manager of investigations for the ombudsman, said in an email the office can’t identify complainants or provide details about their matters.
Kuxhaus said the forms complainants fill out helps the ombudsman in its assessment of “whether it is [a] matter under our jurisdiction that we could resolve informally, or if it requires further review by our office.”
He added wrongdoing does not include “routine operational or human resource issues.”
Home care finally sent — after death
After weeks of waiting for help, De Schepper said it finally arrived this week — three days after Ellis died.
While the WRHA told him last week that they’d been able to arrange home care for him — after he came forward with his story — he said he informed the entity twice over the weekend that he would no longer need it since his partner had died.
Still, a home-care worker showed up Tuesday morning, followed shortly after by a truck delivering medical supplies.