Skip to content
sidhu

TorontoWala.com

Sidhu Forever

sidhu
  • Home
  • Contact
    • Terms and Conditions
    • Privacy Policy
  • Toggle search form
mithali

Shabaash Mithu

Posted on July 16, 2022July 16, 2022 By adminfghggh No Comments on Shabaash Mithu

Job details

Job type

Full-time
Full Job Description

EQ3 was born in opposition to trends, vowing instead to focus on timeless designs. We make furniture not fast, but to last. Born in opposition to the growing trend of disposable design, our greatest hope is to have our pieces passed down like heirlooms. We pride ourselves on being innovators in our industry, and we believe that the more voices and choices we incorporate into our perspective, the better we’re able to find creative solutions for modern life.

Everything we do is made in consideration of people, of the planet and of our space.

We are looking for an enthusiastic, collaborative individual to join our Customer Care Team as a Bilingual Customer Experience Expert.

THE DETAILS:

You’ll be joining our EQ3 Head Office team onsite at 70 Lexington Park, Winnipeg, MB, in a full-time, permanent capacity.

  • You’ll respond promptly and professionally to incoming customer inquiries by telephone, email or by live chat
  • You’ll maintain an updated knowledge of the organization’s product, services, and customer service policies
  • You’ll investigate concerns and provide customers with all required information to resolve quality and warranty claims to resolution
  • You’ll create a case and work with third party technicians and in house teams for warranty claims and repair requests
  • You’ll keep customers updated on progress of their claims, service parts requests, shipping dates, quality issues, availability, pricing, and product knowledge
  • You’ll participate in training opportunities provided by the organization or by outside entities

WHAT YOU BRING TO THE TABLE:

  • Minimum two (2) years of experience working as a Customer Care Specialist, Agent, or Account Representative (preferred)
  • Excellent reading, written and verbal language skills in English and French
  • Experience working in a faced-paced environment with the ability to understand, empathize with customers, and prioritize customer needs for an overall positive customer experience
  • Strong computer skills and experience working with Windows 10, Microsoft Outlook and other Microsoft Products
  • Previous experience working with a ticketing system similar to Zoho Desk or Mapics-AS400
  • Critical thinking and the ability to work with little supervision

PERKS OF LIFE AT EQ3:

  • A fun, collaborative environment that values collaboration, and supports work-life balance
  • A company culture wherein you are celebrated for your work and compensated accordingly, with an extensive benefits package to boot
  • Employee discount program that lets you bring home our designs for less, wellness plans, group banking, and more
  • EQ3 Spirit Committee that promotes community engagement, rewards, and recognition for all our employees
  • A company that supports professional growth and promotes from within wherever possible

CLOSING DATE: Open until position is filled

WE’D LOVE FOR YOU TO APPLY: Submit your complete application by clicking on “Apply to Position” now!

We thank all interested individuals; however, we’ll only be reaching out to those selected for an interview.

EQ3 is committed to abiding by the Accessibility for Manitobans Act. We will work diligently to ensure everyone has the proper tools and means to do their work effectively and efficiently. Reasonable accommodations are available upon request.

Job details

Job type

Full-time
Full Job Description

EQ3 was born in opposition to trends, vowing instead to focus on timeless designs. We make furniture not fast, but to last. Born in opposition to the growing trend of disposable design, our greatest hope is to have our pieces passed down like heirlooms. We pride ourselves on being innovators in our industry, and we believe that the more voices and choices we incorporate into our perspective, the better we’re able to find creative solutions for modern life.

Everything we do is made in consideration of people, of the planet and of our space.

We are looking for an enthusiastic, collaborative individual to join our Customer Care Team as a Bilingual Customer Experience Expert.

THE DETAILS:

You’ll be joining our EQ3 Head Office team onsite at 70 Lexington Park, Winnipeg, MB, in a full-time, permanent capacity.

  • You’ll respond promptly and professionally to incoming customer inquiries by telephone, email or by live chat
  • You’ll maintain an updated knowledge of the organization’s product, services, and customer service policies
  • You’ll investigate concerns and provide customers with all required information to resolve quality and warranty claims to resolution
  • You’ll create a case and work with third party technicians and in house teams for warranty claims and repair requests
  • You’ll keep customers updated on progress of their claims, service parts requests, shipping dates, quality issues, availability, pricing, and product knowledge
  • You’ll participate in training opportunities provided by the organization or by outside entities

WHAT YOU BRING TO THE TABLE:

  • Minimum two (2) years of experience working as a Customer Care Specialist, Agent, or Account Representative (preferred)
  • Excellent reading, written and verbal language skills in English and French
  • Experience working in a faced-paced environment with the ability to understand, empathize with customers, and prioritize customer needs for an overall positive customer experience
  • Strong computer skills and experience working with Windows 10, Microsoft Outlook and other Microsoft Products
  • Previous experience working with a ticketing system similar to Zoho Desk or Mapics-AS400
  • Critical thinking and the ability to work with little supervision

PERKS OF LIFE AT EQ3:

  • A fun, collaborative environment that values collaboration, and supports work-life balance
  • A company culture wherein you are celebrated for your work and compensated accordingly, with an extensive benefits package to boot
  • Employee discount program that lets you bring home our designs for less, wellness plans, group banking, and more
  • EQ3 Spirit Committee that promotes community engagement, rewards, and recognition for all our employees
  • A company that supports professional growth and promotes from within wherever possible

CLOSING DATE: Open until position is filled

WE’D LOVE FOR YOU TO APPLY: Submit your complete application by clicking on “Apply to Position” now!

We thank all interested individuals; however, we’ll only be reaching out to those selected for an interview.

EQ3 is committed to abiding by the Accessibility for Manitobans Act. We will work diligently to ensure everyone has the proper tools and means to do their work effectively and efficiently. Reasonable accommodations are available upon request.

movies

Post navigation

Previous Post: Hit the First Case
Next Post: Jaadugar

Related Posts

gandhi 2 Rupinder Gandhi 2 movies
doctor strange Doctor Strange in the Multiverse of Madness movies
mahi mera nikka jea Mahi Mera Nikka Jeha movies
OUTFIT The Outfit movies
DAAKU Dakuaan Da Munda 2 movies
Shooter Punjabi movie shooter movies

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recent Movies

  • Money Heist season 5
  • Sab Ton KHATARNAK
  • Gunday
  • Shakkar Paare
  • Jind Mahi

Movies by month

  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022

Copyright © 2022 TorontoWala.com.

Powered by PressBook Grid Blogs theme