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Workforce Management Analyst - Flexible, Data-Driven

CBI Home Health

Winnipeg, Canada

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Job Description

A leading healthcare service provider in Canada is seeking a Workforce Analyst to optimize staffing and scheduling within their Care Access Team Contact Centre. This full-time role involves forecasting call volumes, analyzing performance metrics, and collaborating with management to enhance service levels. Applicants should hold a related bachelor's degree and have over 3 years' experience in workforce management. Competitive salary between $45,000 – $55,000 per year offered, with a supportive and flexible work environment.
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