Posted: 17 hours ago
Job Description
<p>WFM Operations Role </p><ul><li>Onsite: Vancouver 3 days a week </li><li>Experience with contact center WFM experience - Verint, NICE, Genesys, Five9 or Genesys </li><li>Experience with enterprise WFM transformations </li><li>Support strategy around virtual labor force and agentic AI </li><li>Experience with workforce management planning, operations and strategy</li></ul>Create Your Resume First
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