American President Lines
Press Tab to Move to Skip to Content Link Location: Montreal Qc, CA Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. POSITION SUMMARY Responsible for driving the Customer Maintenance & pricing activities for Tender business across Canada. Support Trade Management on volume and revenue increase for assigned Trade. ESSENTIAL DUTIES & RESPONSIBILITIES File and close quotes for pricing matters and coordinate with Trade and Commercial Management.
Process Customer Tenders, working closely with Account Executives, HO and US Tender & Bids Teams to ensure customer tenders meet or exceed volume/revenue/contribution objectives as outlined in the budget. Follow up on Tenders by conducting proactive telephone calls. Provide quotes to tenders and ensure the rates are valid in the systems. Propose volume potential & new opportunities to the Trade team, clearly reporting lost business with detailed information.
Collect market information on the competition’s activities regarding rates, new & existing services, etc and submit to your Manager on a consistent basis. Work closely with customers, internal departments and overseas as partners in resolving issues and creating strong relationships Assist with reporting regarding performance of the Tenders/Trades and the optimization of the quotation process. Pricing and optimization (volume/revenue) of assigned trade lanes & services Maintain and validate Tariffs & Special Rate Requests (SQ) in LARA Updates guidelines, tariffs and Austral system; validate SQs and D&D requests, maintains accurate pricing sheets Monitor price trends and competition to ensure that CMA CGM policies remain competitive in the market Prepare and maintain updated vessel profile of service(s) and allocations – for Management approval. Trade Manager – ensuring clarity of strategy and management of space on the service Analyze performance, on a regular and proactive basis, in order to assess relevance of policy, gaps with targets and propose adjustments in policy Report on market, performance and important facts affecting performance (reporting duties) Promote improved partnerships and agreements when closing deals with customers: long term agreements / mutual commitments / match back programs / value added services for assigned customers.
Strive for exceptional customer service and positive promotion of CMA CGM brand identity in the industry. Other responsibilities as required QUALIFICATIONS CANDIDATES MUST BE LEGALLY AUTHORISED TO WORK IN CANADA Education: University degree and transportation/logistics courses an asset Experience: 2 years of experience in international transportation/ shipping/ logistics Other: Excellent Communication and interpersonal skills Strategic vision and analytical skills Ability to multi task time sensitive issues Well versed in ALL Microsoft Windows based programs Fluent in English (French is a plus)