Technology Project Specialist

Job Description

ABOUT US

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.


• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.


• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.


• Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Project Manager, Digital Environment, is responsible for the coordination and daily support of multiple technology projects; planning, scoping and development of Department project initiatives, goals, timelines and activities; gathering business requirements to assist in the delivery of process improvement initiatives; leads special projects and provides support to other Departmental teams for project planning and deployment of products within the Department; supports existing systems and the development of improved technological business processes for the Department; assists in the development of the Department’s information systems strategy and architecture to meet business improvement plans and operational needs; develops business and operational processes for the Department; assists staff in the delivery of the information systems program and projects as related to the Department.

WHAT YOU'LL BE DOING

• Leads and coordinates Department’s technology projects from inception through execution following project management practices and industry standards.


• Assists in leading and planning the implementation of Department’s technology projects.


• Facilitates the definition of project scope, goals and deliverables and works with management to develop full scale project plans.


• Analyzes end user requirements, generates alternative approaches to information systems design, prepares system prototypes for user consultation and contributes to the design, development, testing, modification and implementation of systems.


• Leads teams and utilizes scrum methodologies and agile principles for the efficient delivery of technology.


• Coordinates specific assigned systems development and implementation activities including the preparation of the user requirements definition, systems analysis, general and details design documents, development prototyping and implementation.


• Participates in planning and formulating Department strategic business improvement and systems initiatives for service improvements.


• Assists management to develop and monitor Department programs and budget processes for business improvements and related systems and ensures processes are well executed.


• Develops and maintains Department information strategy, architecture, technology and information master plans and makes recommendations to management.


• Assists in defining overall Department information technology direction; sets goals and objectives; and assists management in developing policies and procedures.


• Prepares reports, memos, letters, guidelines and other correspondence and conducts presentations to meet the Department’s requirements.


• Liaises with Branch and Departmental staff to share information regarding initiatives and other best practices and to ensure that services delivered meet policies, procedures and standards.


• Liaises with external agencies and organizations, Regional and local municipalities, to identify opportunities for information systems and data integration.


• Participates on multi-disciplinary teams, task forces and committees as directed.


• Develops customer service strategies to respond to internal and external needs as appropriate.


• Ensures that services provided meet Regional customer service standards.

WHAT WE'RE LOOKING FOR

• Successful completion of a University Degree in Computer Science, Information Technology or related discipline or approved equivalent combination of education and experience.


• Minimum five (5) years demonstrated experience with information systems project management, including successful completion of technical projects.


• PMP professional designation or CBAP professional designation required.


• Experience in managing multiple projects and cross-functional project teams.


• Experience in creating all key project governance documents such as project charters, business requirement documents, functional and non-functional requirement documents, project schedules, project plans, communication plans, user acceptance testing plans, risk mitigation strategies etc.


• Demonstrated project management skills to apply project management tools and methodologies (Agile, Scrum, etc.) to assist staff with information systems projects and programs.


• Experience in developing and monitoring business plans and budgets for information systems programs.


• Experience in gathering, analyzing and documenting business and system requirements, workflows, business processes, etc.


• Experience in preparing use case and entity relationship diagrams, flowcharts, graphs, mock-ups.


• Experience in developing information systems plans and architecture, and relational databases, concepts including Oracle, MS SQL, etc.


• Experience using UML, MS Project, Visio, Excel, PowerPoint, Word, etc.