supervisor

Job Description

Job Description

Job Description

JOB DESCRIPTION

Dedicated and customer-focused professional with proven leadership experience in the fast-paced food service industry. Skilled in supervising daily store operations, managing team performance, and delivering exceptional guest experiences in line with Tim Hortons’ standards. Experienced in training staff, handling cash and inventory, maintaining cleanliness and food safety, and ensuring efficient shift operations. A reliable team leader committed to creating a positive work environment, meeting sales goals, and supporting management in achieving store success.

REQUIREMENTS

• Strong ability to lead, motivate, and support team members.
• Experience in training and coaching staff to meet performance and service standards.
• Excellent customer service and conflict-resolution skills.
• Ability to ensure a friendly, welcoming, and efficient guest experience at all times.
• Able to manage day-to-day store operations including shift scheduling, opening/closing procedures, and ensuring food safety compliance.
• Knowledge of POS systems, cash handling, inventory control, and drive-thru operations.
• Strong verbal and written communication skills.

ABOUT THE COMPANY

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.