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Strategic Key Accounts Customer Success Manager

Dialpad Japan

Kitchener, Canada

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Job Description

A leading communications platform company is seeking a Customer Success Manager in Kitchener, Canada. The successful candidate will act as a trusted advisor to clients, enhancing the value of the solution and ensuring customer satisfaction. This role demands strong communication skills, a background in customer success with a SaaS company, and capabilities for managing escalations and fostering relationships. Join a vibrant team focused on collaborative success and personal growth while leveraging AI-driven insights.
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