Sr. Production Support – Akamai

Full Time
  • Full Time
  • Toronto

Viva Tech Solutions

  • Strong Confluence and Jira support experience.
  • Technologies include: Akamai NetStorage; AWS; Azure Gateways; NGINX; Apache; AngularJS and much more
  • Implement and maintain Akamai website/application delivery configurations and Akamai NetStorage, including custom caching, routing, web performance and custom rules/modules.
  • Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/EdgeScape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
  • Previous experience as Webmaster and/or Akamai support is a plus.
  • Deep understanding of SSL Certificates and DNS management.
  • Understanding of Security products include: Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
  • Experience managing web platforms (Heroku PaaS, etc.)
  • Knowledge of media players and understanding of streaming will be an advantage
  • Must have a strong written and oral communications skills and the ability to communicate with all levels of users/management
  • Strong organization skills, interpersonal skills and significant attention to details
  • Well-developed analytical and problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.
  • Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
  • Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment.
  • Experience supporting mobile (iPad, iPhone, Android) applications.


To apply, please visit the following URL: