Sr. Mgr. Development Ops Real Time Charging Platform

Full Time

Rogers Communications, Inc.

Select how often (in days) to receive an alert: Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month. We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network.

As the Digital & Technology team, we are building our tomorrow, today. Come play a key role in building the future of innovation in Canada, Let’s make your possible. Do you enjoy working on high-scale, complex, and high visibility projects and programs?. If yes, consider the following opportunity: Job Title: We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions.

We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career at Rogers. We’ve established a new set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career Rogers – Ground Rules and become familiar with the new requirements. As we grow our team, the well-being of our team members remains our top priority.

To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home. Rogers is dynamic Canadian media and telecommunications company. Innovation is our legacy and building a brilliant modern future is our mission. As a leading Canadian company, we are passionate about winning and committed to pursuing the best.

This translates into everything we do, including the selection of a candidate. Who we are We are Rogers Real Time, Rating and Metering Engineering, we build industry-leading Charging products for both pre-paid and postpaid services. We are a unified organization with a common mission and revolutionary culture. We are looking for a talented leader with a strong technical and management background, reporting to the Director of Real Time Rating and metering at the Rogers Park Brampton Campus.

As a Sr. Dev Ops Manager, you will lead your team to engineer, scale, and optimize our modern Charging platform. You manage all of the solution and agile team/project interdependencies, understanding impacts and delivery risks Primary Responsibilities: Responsible for overseeing a Development team that will be organized into Agile squads that partner with the business to delivery value. The role requires exceptional versatility, including team leadership, technology, and Agile planning and communication.

The Sr. Dev Ops Manager is required to: Coordinate with Sr. Delivery Manager and the Business Engagement team to ensure alignment across Prepaid Wireless Business Manage, negotiate, and coordinate with BSS and other and business stakeholders on prioritization of tactical and strategic technology initiatives within and Payment platform. This role is accountable for development of features, enhancements and projects on the Charging platform.

Takes the lead for establishing, implementing and monitoring ‘best practices’ for technical development methodologies and tools, ensuring expected application performance levels are achieved Builds understanding of industry trends and contributes to the development of standards and practices for areas of domain expertise; influences the development of plans and processes; signs-off code reviews. Extends expertise across multiple technical domains; awareness of risks associated with application development and potential impacts, incorporating risk planning and mitigation Provide estimates and high-level solutions as part of the value stream planning Participates and supports all the Agile Ceremonies e.g. PI Planning, Sprint Review, Demos Participates and supports all the hybrid projects (agile, waterfall) Implement processes, best practices, and tools that allow for multiple paths of delivery. i.e., create simplified, consistent, reusable, efficient and flexible solutions Manage partnerships with external vendors and accountabilities from those vendors to Rogers Inspire others to adopt the new processes and improvements based on program retrospectives Determines staffing requirements to meet development department needs. Hires and retains talent.

Conducts appropriate staff performance management and review practices and follows Rogers HR standard policies and procedures in people management Proactively engage with all areas of the organization to identify interdependencies, mutually beneficial goals, and opportunities for improving the ecosystem Establish team metrics for measurement of engineering and performance and a consistent, regular process for assessment and improvement. Relentlessly strive for a consistent and excellent development processes to deliver high quality software, in rapid iterations, for business partners in multiple teams. Qualifications : Bachelor’s degree in Computer Science, Engineering or any combination of education and experience, which would provide an equivalent background. 10 years of professional Development Management experience managing increasing project size and complexity; or any combination of education and experience, which would provide an equivalent background. 5 years of leadership experience in customer-centric organizations 5 years’ experience in implementing projects or using the agile methodologies 5 years’ technical background in Development, such as, Java, Object Oriented, Linux/UNIX, SQL, understanding of AWS deployment, among others. Deep technical expertise and strong problem-solving and data analysis skills Working knowledge of key technical concepts such as cloud-based systems, web services, Kubernetes and container frameworks, etc.

End-to-end management of an entire development cycle from concept to deployment and monitoring of applications, procurement engagement and vendor management Proficient with Agile development management tools (JIRA, and Confluence preferred) The ability to handle multiple competing priorities in a fast-paced environment A thorough understanding of software development in a team and a strong track record of shipping software Strong business acumen Experience working with outsourced and offshore teams Telecom industry experience is preferred Excellent verbal and written communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Travel Requirements: Up to 10% Requisition ID: 289012 At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions.

Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work Posting Notes: Digital & Technology LI-AS1 Location: Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: · Health & well-being benefits · Donation matching · Paid time off for volunteering · Wealth Accumulation including: Pension plan & Employee stock options · Generous employee discounts · Leadership development, Mentorship, and Coaching programs available for full-time and part-time permanent employees, some restrictions apply Job Segment: Developer, Telecom, Telecommunications, Cloud, Data Analyst, Technology, Data


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