Solution Delivery Manager

Full Time
  • Full Time
  • Toronto

Tata Consultancy Services

About TCS

TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute – one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers.

This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.

Skills and Responsibilities:

• Having strong telecom experience with in-depth knowledge on telecom products – wireless journey, Residential products.

• Accountable for threading multi-phased solutions/projects across multiple releases into one coherent solution/program.

• Work with stakeholders and within the team to develop aggressive, yet achievable, delivery roadmaps.

• Accountable for IT HLD (High Level Design) /DDD (Detailed Design Document): content, completion and quality.

• Drive & contribute to project solutions – JAD sessions, responsible for gathering input / documenting HLD.

• When required back-fill role gaps (Sr. BSA, PM, SA “ Sr. Business Systems Analysts, Project Manager, Solution Architect) as needed.

• Responsible for facilitating requirements / scope trade-off with application teams, business sponsor, and demand organization.

• Accountable for aligning all technology teams (Digital, Network) when delivering IT solutions.

• Support the SA (Solution Architect) in defining overall solution approach in partnership with Technology stakeholders.

• Support the Project Manager throughout project life cycle.

• Working with the PM, EM, Application teams and governance in the creation and management of governance/gating artifacts.

• Accountable / responsible for the managing change requests (PCRs).

• Responsible (in partnership with the PM / application teams) for the negotiation of code drop dates in balance with business requested delivery dates.

• Support testing teams/activities: test plan/case consultation and manage defect triage with appropriate application teams.

• Work closely with third party technology vendors; ability to challenge the vendor design to ensure what is being built satisfies the needs of our business partners.

• Liaise with other Technology Solution Delivery groups including the Network and Infrastructure teams to ensure smooth delivery of projects and application support for the business.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).

Should you require accommodations during the recruitment and selection process, please inform Human Resource

Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.


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