ServiceNow Developer

Full Time
  • Full Time
  • Toronto

Apex Systems

ServiceNow Developer

Apex Systems is a global IT services provider and our staffing practice has an opening for a Servicenow Developer with 3+ years’ experience, to place at our client, a top Canadian Bank

Client: A top Canadian Bank

Terms: 12 months rolling contract.

Location- Hybrid- day a week and one Friday a month in office. Downtown.

What You’ll Do:

Join our team at in the Infrastructure, Planning, and Engineering division within the Enterprise Service Management and Automation Development unit. Here, you’ll contribute to innovative ideas and drive our digital and agile transformation to enhance our clients’ banking experience. As a ServiceNow Developer, your role will involve the technical design, development, and integration of cross-functional, multi-platform application systems.

How You’ll Excel:

Collaborative Development: Contribute to achieving the agile team’s goals by collaborating with other functional teams, actively participating in Scrum ceremonies, and enhancing the team’s technical capabilities. Lead the design and development of cost-effective and innovative solutions to meet business objectives while also maintaining existing applications.

Programming Proficiency: Coordinate complex application programming activities within the Scrum team, including developing specifications, coding, testing, debugging, adjusting, and documenting to ensure successful implementation and maintenance of programs.

Design the application’s technical infrastructure using specific databases, programming languages, utilities, and Test Driven Development (TDD).

Leadership & Influence: Lead code-review sessions and ensure overall code quality aligns with business and project requirements.

Monitor production and provide user acceptance testing support to troubleshoot complex problems in applications and technologies. Assist in transitioning from Waterfall to Agile methodologies/practices.

Who You Are:

  • You have a minimum of 3 years of experience in development, with a focus on developing custom applications within ServiceNow.
  • You’re familiar with various ServiceNow modules, including Incident, Change, Problem, Knowledge, Resource, Asset Management, Service Levels (SLA), and Content Management.
  • Additionally, you have experience with Service Catalog and Service Portals, as well as building API integrations and case exchanges.
  • You’re well-versed in using ITIL best practices in ServiceNow, particularly focusing on ITSM solutions. Previous experience and knowledge of working within an Agile environment are essential.
  • Strong verbal and written communication skills, effective problem-solving abilities, the capacity to work both independently and as part of a team, and a strong customer service mindset are among your strengths.

SNOW Development Skills:

You possess a solid understanding of ServiceNow design and workflows, with a background in JavaScript development. Exposure to MID servers and an understanding of Cloud Services are also part of your skill set.

Additionally, you hold certifications in ITIL and are a ServiceNow Certified Implementation Specialist. You have hands-on experience in the following SNOW areas:

  • 1. Platform upgrade activities
  • 2. MID servers installation/troubleshooting
  • 3. Integrations REST/SOAP/Scripted web service
  • 4. PowerShell scripting
  • 5. CMDB/Discovery
  • 6. Service Portal

Additional skills

  • It would be considered a strong asset if you have exposure to

The Automation Developer skills:

  • Powershell Commands and scripting
  • MID server capabilities using automation
  • Integration hub
  • Ansible automation
  • DevOps tools
  • Flow designer

Interview Process: Minimum of 1 interview, maximum 2 interviews that are an hour in length with the hiring manage. Focusing on technical as well as a sense of team fit.


To apply, please visit the following URL: