Service Production Manager
Job Description
Description
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.
Join Our Team as a Service Production Assistant at Colonial Honda
As a Service Production Assistant with Colonial Honda, you will lead the daily workflow of our service department. In this key role, you’ll ensure vehicles are repaired efficiently, accurately, and delivered on time, while keeping communication flowing between technicians, service advisors, and the parts team. You’ll play a vital part in helping us achieve operational excellence and exceptional customer satisfaction by making sure every vehicle is fixed right the first time and delivered as promised.
Compensation Aligned With Experience, Knowledge, Skills, And Abilities.
- Support the Service Manager with implementing dealership policies, procedures, and goals
- Help deliver a transparent, solution-focused customer experience that builds long-term loyalty
- Collaborate with Service Advisors, CCC, and technicians to ensure accurate, timely communication
- Assist with supervising daily operations including workflow, dispatch, and follow-up
- Verify repair orders, estimates, and warranty claims for accuracy and compliance
- Handle customer inquiries, concerns, and updates professionally across phone, email, and in person
- Support training and mentoring for new and existing team members
- Ensure safety, quality, and efficiency standards are consistently met in service bays and shop areas
- Maintain up-to-date knowledge of parts, OEM policies, and warranty procedures
- Step in to support Service Advisors during absences or peak periods
- Assist with administrative tasks including scheduling, claims, and departmental reporting
What We’re Looking For
- Strong organizational and communication skills
- Ability to multitask and manage competing priorities in a busy service environment
- Customer-first mindset with problem-solving skills
- Previous experience in automotive service, warranty administration, or dealership operations is an asset
- Proficiency with computer systems and dealership software (training provided)
- A collaborative, team-oriented attitude
Why You Will Love Working With Steele Auto Group
At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.
Role
We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full‑time, part‑time, or term), eligible employees can look forward to some or all of the following:
- 100% Matched Retirement Savings Plan – Put your future at ease with our employer‑matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
- Flexible Health & Dental Plans – Choose from six cost‑shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
- Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
- Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
- Work Boot Reimbursement – Reimbursement immediately, no waiting required!
- Access to Steele University – you will get engaging, role‑specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!
While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role‑specific compensation details with candidates selected to move forward in the recruitment process.
Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity‑rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.
Apply now and start driving your career forward with a team that has your back!
Located in Halifax, NS! Learn more about us at www.steeleauto.com
How to Apply, it is as easy as 1, 2, 3:
- Click the link to apply, Steele Auto Group Careers
- Sign in (top right corner) and create your profile
- Upload your resume
If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.
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How to Apply
Ready to start your career as a Service Production Manager at Steele Auto Group?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Steele Auto Group in Halifax.
Is this a remote position?▼
This appears to be an on-site role in Halifax.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.