Senior Technical Writer

Job Description

<p><strong>Stafingo Is Hiring - Senior IT Technical Writer (Public Sector Remote)</strong></p><p><br></p><p>Stafingo is proud to support one of our <strong>public sector clients in the Greater Toronto Area</strong> on a high-impact digital health initiative. We are currently seeking an experienced <strong>Senior IT Technical Writer</strong> to lead the development of a comprehensive technical integration guide for a next-generation healthcare interoperability framework.</p><p><br></p><p>This role is ideal for a seasoned documentation professional who excels at translating complex technical concepts into clear, structured, and developer-ready content. If you have a strong background in API documentation, system integration guides, and collaboration with technical teams, we would like to encourage you to apply.</p><p><br></p><p><strong>Position Details</strong></p><p><strong>Role:</strong> Senior IT Technical Writer</p><p><strong>Location:</strong> Remote (must be within Ontario)</p><p><strong>Contract Term:</strong> 113 Business Days</p><p><strong>Submission Deadline:</strong> Dec 5th, 2025</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>The selected resource will play a critical role in creating a standardized, scalable technical guide to support API-based integrations across a provincial digital health ecosystem. Responsibilities include:</p><ul><li>Collaborating closely with architects, developers, and product owners to gather requirements and technical insights</li><li>Developing and maintaining a comprehensive integration guide, including architecture descriptions, API specifications, app launch flows, and conformance requirements</li><li>Creating sequence diagrams, workflow visuals, and system architecture diagrams using industry-standard tools</li><li>Ensuring documentation aligns with organizational standards, accessibility requirements, and version control practices</li><li>Producing supplemental materials such as onboarding decks, FAQs, glossaries, and vendor support documentation</li><li>Providing full knowledge transfer and documentation handoff to the internal team before engagement completion</li></ul><p><br></p><p><strong>Required Experience & Skills</strong></p><ul><li><strong>7+ years</strong> of continuous experience developing technical documentation for software integrations, API specifications, or system implementation guides</li><li>Strong ability to capture and synthesize complex technical details into clear, intuitive documentation</li><li>Advanced proficiency with diagramming tools (Lucidchart, Visio, sequencediagram.org, etc.)</li><li>Excellent written and verbal communication skills with a proven track record of collaborating with technical stakeholders</li><li>Solid understanding of API fundamentals, REST principles, HTTP methods, JSON, YAML, Postman, and Confluence</li></ul><p><br></p><p><strong>Preferred Qualifications</strong></p><ul><li>Hands-on knowledge of RESTful APIs, OAuth 2.0/OIDC, and cloud-based architecture</li><li>Experience with healthcare data standards, including <strong>FHIR</strong> and <strong>SMART on FHIR</strong></li><li>Familiarity with FHIR profiles, implementation guides, and EMR workflow integrations</li><li>Understanding of PHIPA and privacy considerations in healthcare IT</li><li>Experience documenting solutions deployed on AWS</li><li>Working knowledge of documentation repositories like GitHub or Confluence</li></ul><p><br></p><p><strong> How to Apply</strong></p><p>Interested candidates are encouraged to apply for the job posting directly or send their resume to for immediate consideration.</p><p><br></p><p>This is an excellent opportunity to contribute to a transformative public-sector initiative while leveraging your expertise in technical communication, healthcare interoperability, and API documentation.</p><p></p>