
Teacup Tech Systems
Please apply ONLY if you have Public Service Experience in Canada
Experience and Skill Set Requirements:
Experience
Experience Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard.
Build and Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft Power Automates flows.
Expert knowledge working with Dynamic CRM SDK, Dynamic CRM Web API, Organization Services, OData Standard, Fetch XML and XRM Toolbox.
Experience building custom portals using ASP.NET, .NET Core, Angular-JS, TypeScript, Azure App Services, Web Jobs, Azure Functions, Logic Apps and integrate with Dynamic CRM Online.
Building complex SSRS Reports on Dynamic CRM online for on-demand and schedule reporting.
Expert in customization of Microsoft Dynamic CRM Power App Customer Service Portal, creating custom pages, utilizing Dynamic forms and views to display on the customer service portal.
Expert knowledge of Cloud Security Principles related to Dynamic CRM such as Azure AD B2C Authentication, Okta Authentication, CRM Business Units, Teams and Roles management.
Technical Skills :
Experience with Agile methodologies
Experience with Dynamics 365 and Azure solution design
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
Working knowledge of both low code development and custom development on Dynamics 365
Working knowledge with Dataverse design and development
Working knowledge of development in Azure technologies
Working knowledge of .NET, C#, JavaScript
Working knowledge of DevOps, task boards, pipelines, etc.
Report and Data Migration :
Working knowledge of creating SSRS Report and CRM Word Template Knowledge
Communication Skills :
Strong communication skills to prepare documentation, including but not limited to: solution documentation, user manuals, reports, reviews, assessments
Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients
Ability to communicate designs and development in clear and understandable manner