Senior Manager, Digital Experience and Ecommerce Platform

Job Description

At Techo-Bloc, we are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to create, and we invest in great ideas. We take pride in offering a collaborative, inclusive and positive working environment.

The Opportunity

Techo-Bloc is building the future of outdoor living — and our digital platforms are a major part of how customers discover, shop, and engage with us.

We’re looking for a Senior Manager, Digital Experience & Ecommerce Platform to own the full online experience across:

• Techo-Bloc.com


• Our dealer online ordering portal


• The end-to-end shopping + ordering journey for every audience we serve

This is a leadership role for someone who is strategic, independent, and full of ideas — but also knows how to execute, lead a team, and make things happen in the real world.

What You’ll Own

You are accountable for our digital experience performance across both website + ecommerce/ordering.

• Techo-Bloc.com UX + performance + conversion


• Dealer portal ordering experience (flow, usability, functionality, adoption)


• Digital merchandising (how products are organized, discovered, and presented)


• Feature roadmap + launches across platforms


• Vendors + tools that make growth possible


• A team that executes with quality and momentum

What You’ll Do

• Own the roadmap for our website and dealer ordering portal — and continuously improve both


• Lead how customers and dealers browse, select, and take action online (shopping, ordering, tools, self-serve journeys)


• Bring ideas that improve product discovery, simplify decisions, and increase conversion and adoption


• Lead and develop a team of specialists:
  
  
  
  • Front-End Developer
  
  
  • Digital Designer
  
  
  • eMerchandising Coordinator
  
  
  • Ecommerce Project Manager (Systems & Integrations)
  
  
  
  


• Coordinate vendors, platforms, and tools — selecting the right solutions and holding partners accountable


• Work closely with Marketing, Sales, Customer Service, and Operations to ensure platforms support real business needs


• Make decisions, solve problems, and drive progress

This Role Is For You If…

You’re someone who has:

• Owned a digital platform before and knows what it takes to make it perform


• Led web teams and shipped real features


• Strong instincts for experience (you know what “good” feels like)


• Comfort working with technical specialists integrating systems and data


• The ability to prioritize and execute in a fast-moving environment


• Confidence managing vendors, tools, and complexity without overcomplicating it

Qualifications (Must Have)

• 7+ years experience in digital experience, ecommerce, web, or related roles with management experience


• Proven experience owning a website and/or ecommerce platform end-to-end


• Proven experience leading a web team (design + development)


• Experience overseeing ecommerce roadmaps and feature launches (planning, execution, release discipline)


• Strong understanding of how systems + tools connect (CMS, ecommerce platform, CRM, analytics, etc.)


• Proven experience managing vendors and external partners


• Highly independent — you can figure things out, make decisions, and drive progress

What Success Looks Like

• Customers find what they want faster and convert more easily


• Dealers can order more confidently and efficiently through the portal


• Digital tools support the journey instead of distracting from it


• Roadmaps are focused, launches are consistent, and work ships


• Your team is aligned, motivated, and producing high-quality output


• The digital ecosystem becomes a growth engine — not a bottleneck

Why Techo-Bloc

This is a leadership role with real ownership. You’ll have the mandate to improve how people experience Techo-Bloc online — and the freedom to build what’s next with a strong team behind you.

If you’re a strategic digital leader who can drive experience, ecommerce, and execution all at once…we want to meet you.

Perks and Benefits:

• Group insurance & RRSP with employer contribution


• 24/7 telemedicine & Employee Assistance Program (EAP)


• Inhouse leadership development and coaching


• Training & development programs


• Considerable referral bonuses


• Discounts on Techo-Bloc’s products


• Outdoor terrace perfect for relaxing or enjoying your lunch in the sun


• Healthy snack-filled kitchens


• Techo-Bloc branded swag


• Employee recognition events

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.