Equality Street Inc. logo

Salesforce Business Analyst

Equality Street Inc.

Toronto, Canada

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Job Description

On behalf of our client in the Banking Sector, Equality Street is looking for a Business Analyst, Salesforce to support Client's Marketing Technology team. 

This is a 1-year contract role, with possible extension. Location: Toronto, ON (hybrid, 4 days per week on-site is required.)

Responsibilities – the role will include, but not limited to the following:

  • Work and collaborate with various teams (internal and external) working on incoming requests to MarTech
  • Perform requirements stakeholder analysis to identify impacted or influencing groups and stakeholder requirements responsibilities
  • Develop plans and collect estimates for completion of requirements
  • Manage and document risks, assumptions and constraints for requirements, and communicate to stakeholders
  • Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, and review
  • Prepare and deliver presentations to business partners to facilitate decision making, scope confirmation and acceptance of user stories
  • Prepare user guides and presentations for new and existing system capabilities keeping all documentation up-to-date




Requirements

Required Experience:

  • 3+ years of experience as a BA/BSA
  • Proven ability to gather Business and Systems requirements independently, having strong business analysis and systems analysis skills.
  • Strong knowledge of Requirements methodology (planning, elicitation, documentation)
  • Experience in Requirements analysis and quality documentation: Use Cases, Data Requirements, Business Rules Analysis, Non-Functional Requirements, User Stories, Story Decomposition, and Story Mapping, Wireframes, Acceptance and Evaluation Criteria Definition
  • Excellent collaboration skills and attention to detail. Experience working on large projects.
  • Excellent communication skills required; will be working with business stakeholders and IT stakeholders
  • Bachelor's Degree in related discipline (minimum)
  • Experience on Salesforce technologies (Sales cloud, Marketing cloud) will be an advantage
  • Strong team player with track record of collaboration and experience working as part of an agile team
  • Strong Written and Oral Communications skills
  • Experience and Knowledge of SQL will be an advantage


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