Sales Assistant (Financial Services, Whitby, Ontario)

Job Description

Caldwell Securities Ltd. (“Caldwell”) is a majority employee-owned investment dealer that has been providing sophisticated and experienced investment and wealth management advice to individuals and corporations since 1981. Caldwell’s primary business includes investment management services; mutual fund sales; and retail and institutional sales. Caldwell is a member of the

Canadian Investment Regulatory Organization (“CIRO”) and runs its own self-clearing operations.

About the Job

Caldwell Securities Ltd. is seeking anAdministrative Assistant to work part time in our Whitby, Ontario branch office. This role will be supporting the Investment Advisor Team and Operations in our branch office. Ideally the job candidate will work Monday, Wednesday and Friday and/or other part time options.

What will you do?

• Provide administrative/clerical support


• Develop and maintain excel, word and power point documents


• Work on special projects


• Help maintain client account documentation by reviewing and updating online files


• Provide world class client service to our valued clients


• Work with Branch Advisors to create and implement prospecting strategies


• Organize meetings; and coordinate with meeting attendees


• Organize events/seminars for clients and prospects


• Research and resolve inquiries and issues related to accounts


• Receive and distribute mail/couriers


• Prepare and file documents


• Greet visitors and take care of reception


• Arrange drinks and meals for visitors and/or staff, as required

What do you need to succeed?

• A post-secondary degree is an asset (business related diploma or degree); and new graduates are welcome to apply


• Strong communication skills – verbal and written


• Previous financial service / brokerage industry experience (an asset)


• Investment Industry Courses and designations are an asset; and/or you are willing to take the Canadian Securities Course (CSC),if you have not have any investment industry courses/designations.


• Good mathematical acumen


• Exceptional client service skills


• Excellent interpersonal skills


• Proactive, problem solver, analytical


• Great attitude and personable


• Reliable member of the team and a strong ability to work by yourself


• A can-do, proactive approach to learn and grow


• Ability to plan, organize, and prioritize


• Ability to deliver and follow through to the end on projects


• Proficiency with PowerPoint, Excel, CRMs, and Outlook


• Strong technology acumen: a willingness to learn industry software, WebEx / Zoom and Teams


• Good knowledge of social media, the ability to work with marketing and/or post online for the branch

What we offer?

• Some flexibility for parents with school age children


• Base Salary of $45 - $65,000 per annum (prorated for part-time work) depending on your experience and industry courses.


• Discretionary performance bonus opportunities and group benefits


• Professional Development through Industry Courses and designations (e.g.: CSC, CPH, WME, Investment Representative/ Registered Representative Designation)


• A progressive, and high performing team

Join Caldwell and be part of a highly engaged and collaborative team, where employees:

(i) can reach their full potential,

(ii) consistently deliver high-quality client experiences; and

Caldwell is an equal opportunity employer.

Caldwell Securities Ltd. is committed to the principles of employment equity and diversity. We are dedicated to removing barriers in the recruitment and selection processes. We encourage members of equity seeking groups, including people with disabilities, to apply. Should you require accommodation, we will take into account your accessibility requirements. If we call you for an interview or any selection process, please notify us about your accommodation needs.

We thank all applicants; however, only those selected for an interview will be contacted.

Caldwell does not use Artificial Intelligence for screening job candidates.