RPA Principal - Enterprise Applications

Job Description

Job Description

Infosys is seeking an experienced Program Manager to lead enterprise-wide RPA and Intelligent Automation initiatives. This role will own end-to-end delivery of the automation program, ensuring strategic alignment, governance, and successful execution across business units.

Required Skills

• Bachelor’s degree or foreign equivalent required from an accredited institution.


• At least 7 years of Information Technology experience.


• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.


• Candidate must be located within commuting distance of Mississauga, Ontario / Calgary, Alberta or be willing to relocate to the area. This position may require travel.

Program Management

• Define and manage the automation program roadmap, KPIs, and success metrics.


• Oversee intake, prioritization, and delivery of automation use cases across multiple business units.


• Ensure cross-functional collaboration between business stakeholders, automation teams, and IT.


• Drive governance, compliance, and risk management for automation initiatives.


• Manage vendor relationships, contracts, and budget allocations.

Stakeholder Engagement

• Act as the primary liaison between business units, technology teams, and leadership.


• Facilitate workshops, steering committees, and executive updates.


• Promote adoption and change management for automation solutions.

Strategic Alignment

• Align automation initiatives with enterprise digital transformation goals.


• Identify opportunities for integrating AI and advanced analytics into automation solutions.


• Contribute to the development of reusable assets and best practices within the Automation CoE.

Project Management

• Manage end-to-end delivery of RPA projects, ensuring timelines, scope, and quality standards are met.


• Coordinate between business stakeholders, RPA developers, and infrastructure teams.


• Drive governance, compliance, and risk management for automation initiatives.


• Monitor project KPIs and ensure alignment with business objectives.


• Facilitate workshops, training, and change management for successful adoption.


• Contribute to automation roadmap planning and integration of advanced AI capabilities.

Required Qualifications

• Bachelor’s degree in Business, Engineering, Information Systems, or related field.


• 18+ years of total experience, with at least 8+ years of experience in program management and at least 3+ years in RPA/Intelligent Automation.


• Strong understanding of RPA platforms such as UiPath or Automation Anywhere.


• Experience in documenting business processes and creating PDDs.


• Familiarity with retail/manufacturing operations and automation use cases.


• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Exposure to hybrid automation environments and Agentic AI concepts.


• Experience working in a CoE or enterprise automation setup.


• Ability to facilitate workshops and training sessions.


• Strong presentation skills for client interactions and proposal support.

The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email or face to face.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.