Retail Salesperson

Job Description

Job Overview
Signalix is hiring motivated Retail Sales Associates to join our growing team at our Freedom Mobile locations in London, Ontario. In this customer-facing role, your energy, communication skills, and passion for sales will help customers find the right wireless solutions while delivering an outstanding in-store experience. You'll be the welcoming face of Signalix, assisting customers with activations, device upgrades, accessories, and account support, all while contributing to a clean, organized, and high-performing store environment.
We are looking for individuals who are quick learners, knowledgeable, and eager to continuously develop their product and service expertise. This paid position offers hands-on training, growth opportunities, and the chance to build a career in the wireless retail industry.
Responsibilities
Greet customers warmly and provide exceptional customer service
Assist customers with Freedom Mobile plans, activations, upgrades, and accessories
Conduct product and service demonstrations to explain features and benefits
Upsell accessories and value-added products by identifying customer needs
Operate POS systems accurately for transactions and cash handling
Maintain store appearance through merchandising, stocking, and organization
Manage inventory levels and assist with stock replenishment
Communicate effectively with team members to ensure smooth daily operations
Handle customer inquiries professionally in person and over the phone
Requirements
Previous retail or wireless sales experience is an asset but not required
Experience in the wireless industry is considered an asset, but not compulsory
Strong communication skills; bilingual abilities are a plus
Basic math skills for cash handling and POS transactions
Customer-focused mindset with a friendly and positive attitude
Ability to stand for extended periods and perform physical tasks such as stocking and merchandising
Experience with upselling, product demos, or sales targets is preferred
Leadership or supervisory experience is considered an asset
Professional phone etiquette and strong interpersonal skills
Ability to learn quickly and develop strong product knowledge
Why Join Signalix?
At Signalix, we pride ourselves on creating a supportive, fast-paced, and rewarding work environment. We offer comprehensive training, ongoing development, and opportunities to grow within our network of Freedom Mobile stores. If you're driven, personable, adaptable, and eager to make a real impact in your community, we'd love to meet you.
Join Signalix and help connect London — one customer at a time.