Recruiting Coordinator

Job Description

Position Overview

JLL is currently seeking a dynamic individual for the role of Recruiting Coordinator to provide reliable, timely, and professional support to our Canadian platform. The Recruiting Coordinator is the point of contact for recruiters, HRBPs and managers in the offer letter and hiring process. They provide an increased level of customer support to the organization by achieving full understanding of processes, programs and Workday activities to credibly respond to the hiring process. They anticipate next level questions and escalations appropriately.

A successful individual will solution and resolve issues using a combination of individual research, predetermined escalation process, and partnership with infrastructure teams on final resolution. In many cases they will develop process improvements and implement appropriate changes. They will utilize various training and materials to effectively and efficiently state policy and programs in a consistent manner to ensure the information provided is correct and the employee is responded to in a timely manner. The Recruiting Coordinator will also perform standardized HR transactions in Workday.

What this job involves

• Responsible for the new employee on-boarding process such as drafting of employment contracts, distributing and collecting new hire forms, maintaining employee files, performing background checks, etc.


• Support, drive and communicate policy and procedures regarding the hiring process


• Creation of job requisitions based on received information


• Assist in design and execution of programs and processes enhancing an applicant to hire experience


• Provide user support to managers and staff for Workday self-service queries


• Initiation of background/drug screening appropriate by client. Fully understand requirements based on client account and adjudicate based on company guidelines and pre-determined approval levels.


• Input and maintain employee records in Workday such as transfers/promotions and compensation changes, ensuring it is up-to-date and accurate at all times


• Utilize the Workday environment on the pre-hire and manage hire process, manage all employee data and file information and appropriately follow-up on needed employee information


• Answer basic employee onboarding questions including payroll and benefit related inquiries


• Coach business on appropriate process and guidelines in connection with the hiring process


• Ensure all proper new hire set-up is achieved and first day pay is correct


• Additional project involvement, as needed

Sound like you? Before you apply it’s worth knowing what we are looking for:

• Completed high school diploma or higher


• Minimum 2 years in a corporate or business unit HR generalist or service center role, preferred


• Experience in front-line customer service role, preferred.


• Experience with Workday preferred


• Proficiency in Microsoft Office (Word, Excel, PowerPoint & Outlook) is preferred


• Knowledge of working with HR processes and procedures


• Excellent verbal and written communication and listening skills


• Ability to work independent and in a team environment


• Must be proactive and take initiative


• Highly organized working in high volume


• Must be able to maintain confidentiality, utilize judgment, and work with minimal supervision


• Must have a professional yet personable demeanor with the ability to interface with all levels of the organization


• Must be detail oriented with strong analytical skills

Apply today!