Receptionist -Part Time

Full Time

Good Shepherd Centres

Good Shepherd is seeking to fill multiple positions with varying schedules for our growing needs. If you are looking for a career working with amazing people while helping you community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive equal and authentic workplace.Who We AreThe work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community.

Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd – Women’s Services – Dorothy Day Place.Culture and ValuesWe see the good in people, not only the challenge. We hear the warmth in their voices. We recognize that we all have potential and promise.

Our programs help to tear down the barriers that have impeded our community’s most vulnerable citizens and help them to establish a path to a stable and healthy life.At Good Shepherd, we recognize the inherent value of people living with addiction and their right to quality care and services. Good Shepherd is committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community’s most marginalized members.Hospitality, as inspired by St. John of God is at the heart of Good Shepherd’s mission.

This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation. Hospitality embodies our Values, Responsibility, Availability, Adaptability, Quality and Dignity.How You Will Make an ImpactDorothy Day Place provides low-barrier permanent supportive housing to cis women, trans and non-binary individuals who have experienced chronic homelessness in the community. The program will offer a hospitable and respectful environment for people who face significant personal and structural barriers to accessing and maintaining housing. Commitment to the provision of cultural safety and Trans/Gender positive space is prioritized.

Dorothy Day will operate within a trauma-informed, feminist, anti-racist/anti-oppressive framework and firmly rooted in harm reduction principles.Demonstrate the Good Shepherd mission and values of responsibility, availability, adaptability, quality, and dignityProvide a welcoming environment to all participants, guests and visitors of the Dorothy Day Place programThe Receptionist will be the primary initial contact at Dorothy Day Place answering doors, answering and directing phone calls, room bookings, screening, handling donations, as well as administrative functionsResponsible for participating in Good Shepherd’s Health and Safety programs, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good ShepherdWhat You’ll Bring to Our TeamUnderstand and utilize feminist, client-directed, anti-oppression, anti-racism frameworks and harm reduction principlesPrevious experience in an administrative or reception-based positions preferred as well as a post-secondary diploma in a relevant field of studyKnowledge, skills, and experience to support/enhance a service/residential environment that is culturally safe and Trans/Gender positive is essentialExperience in a residential setting is an assetA valid Ontario Driver’s License (G2) and ability to drive company vehicle is an assetAn appreciation and understanding of a range of issues impacting cis women, trans and non-binary individuals including abuse, poverty, homelessness, mental health and substance useValid CPR certification (or willingness to be certified)Committed to anti-racist/anti-oppressive practice and to the mission and values of Good ShepherdFluency in a language in addition to English is an assetDemonstrated understanding of workplace health and safety practices and understanding of an employee’s responsibility under current legislation.HOURS – Saturday & Sunday days/evenings (up to 32 hours every 2 weeks)What We OfferBe a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITYSupport for continuing EDUCATION AND PROFESSIONAL DEVELOPMENTStaff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP)POSITIVE and ENCOURAGINGatmosphereMake a difference and provide HOPEGood Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

If you need accommodations, please contact Human Resources at 905-528-5877.Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.INDSJ1


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