Receptionist (3-months contract- Sherbrooke office)

Job Description

Are you a people person? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!

We are looking for a friendly, organized, and proactive Receptionist to join our team. In this role, you will be the first point of contact for employees, clients, and visitors. You’ll manage daily front‑desk operations, assist with administrative tasks, and support the overall flow of the office.

What does your typical day look like?

• Operate Genesys to answer, screen and forward calls;


• Answer Calls in a polite, accurate, professional and timely manner;


• Record and relay messages;


• Provide general information as required;


• Register visitors and providers by assigning them the appropriate pass;


• Act as a resource person for miscellaneous issues (ex. Building maintenance);


• Ensure that a new mailbox is added for new employees;


• Distribute internal mail/ faxes/ envelopes


• Notify via Teams the designated recipient when a delivery has been received;


• Organize in-coming and out-going mail with appropriate system at reception.

What skills and experience are we looking for?

• Excellent listening and communications skills;


• Proficient in French and English. English is use on a daily, particularly for answering inbound calls from clients located mostly outside Quebec;


• Flexible and adaptable with good people skills;


• Professional (dress and conduct), courteous, friendly and organized;


• Computer skills;


• Able to make quick decisions and adjustments;


• Able to work under pressure and handle many tasks at once;


• Good customer service skills.

Open to Students

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

We offer you

• Global Excel offers more than a position;


• We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package;


• A professional future with opportunities for development, growth, and advancement;


• RRSP Match program;


• Financial assistance to employees who wish to continue their education;


• Work/life balance, health and wellness initiatives including an excellent EAP program;


• Employee engagement programs that focus on fitness, food, and fun.

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website: