Project Manager- Bilingual (Laserfiche) English and French

Job Description

Job Description – Senior Bilingual Project Manager (French / English)

• Please don't apply if you're not a match.

We are seeking a Senior Bilingual Project Manager (French/English) to lead complex, client-facing enterprise initiatives, with a strong focus on content services, document management, and workflow automation platforms (e.g., Laserfiche or similar ECM solutions). Enterprise Content Management (business / IT). This role acts as the single point of accountability from project initiation through closure and transition to steady state. You will manage large-scale implementations, coordinate cross-functional teams, engage executive stakeholders, and ensure projects are delivered on time, on budget, and to quality standards.

You will operate within a structured PMO framework, applying best-in-class methodologies, tools, templates, and governance.

Key Responsibilities

Project Leadership & Delivery

• Lead enterprise-level client engagements from initiation through completion
• Manage content management / ECM / workflow automation implementations, including:
• Laserfiche
• OpenText, SharePoint, M-Files, OnBase, DocuWare, Alfresco, or similar platforms
• Develop and maintain comprehensive project plans, including scope, milestones, timelines, dependencies, and resource allocation
• Track project progress, risks, issues, and dependencies; proactively implement mitigation strategies
• Enforce change control processes aligned with PMO methodology

Stakeholder & Client Management

• Act as the single point of contact for project communication, escalation, and decision-making
• Engage with client stakeholders, vendors, internal teams, and executive leadership
• Prepare and deliver status reports, dashboards, and executive presentations
• Facilitate bilingual (French/English) communication across diverse teams and clients

Financial & Contract Management

• Manage and control project budgets, including:
• Professional services
• Technical services
• Subcontractors
• Parts, materials, and ancillary costs
• Maintain project records within Project ERP / PMO systems, including:
• Contracts
• Statements of Work (SOWs)
• Change Orders
• Billing and revenue tracking
• Monitor revenue balances for retainers and blocks of time

Team Leadership & PMO Contribution

• Lead cross-functional teams including:
• Project Coordinators
• Consultants
• Business Analysts
• Trainers
• Solutions Integrators
• Mentor junior PMs and contribute to team development, audits, and lessons learned
• Support presales activities by demonstrating delivery capability and project expertise
• Contribute to continuous improvement of PMO standards, templates, and best practices

Qualifications & Experience

Required

• 5+ years of experience in Project Management, including large-scale or enterprise initiatives
• Bilingual (French & English) — verbal and written
• Strong knowledge of PMI-based project management practices
• Experience managing client-facing, consultative projects
• Proficiency with MS Office (Word, Excel, PowerPoint)
• Experience using PM tools such as MS Project, SharePoint, Teams, Visio, Jira, Asana, or equivalent
• Strong organizational, communication, and stakeholder management skills

Preferred / Assets

• Experience with Laserfiche
• OR comparable Enterprise Content Management (ECM) / workflow platforms:
• OpenText, SharePoint, OnBase, M-Files, DocuWare, Alfresco, Nintex, Power Automate, etc.
• PMP, PRINCE2, or equivalent certification
• Additional certifications considered an asset:
• ITIL
• Agile / Scrum
• DevOps
• PgMP
• Experience working in a matrixed professional services environment
• Comfort presenting to C-level and executive stakeholders

Knowledge, Skills & Abilities

• Expert-level understanding of project lifecycle management
• Strong leadership and decision-making skills
• Ability to manage multiple competing priorities
• High attention to detail with strong execution discipline
• Proven ability to operate within structured PMO governance
• Excellent client-facing presence and communication skills
• Comfortable managing ambiguity and complex stakeholder environments